Reservations Agent - Fairfield by Marriott Kota Kinabalu at Marriott International
Role Summary
The Reservations Agent plays a crucial role in ensuring a positive guest experience by managing bookings and inquiries effectively. This position requires strong communication skills and a dedication to customer service.
Job Description
As a Reservations Agent at Fairfield by Marriott Kota Kinabalu, you will be responsible for managing guest reservations and inquiries, ensuring a seamless booking experience. Your role will involve communicating with guests via phone and email, providing information about hotel services, and assisting with special requests to enhance guest satisfaction.
You will work closely with the front desk and other departments to ensure that all reservations are accurately processed and that guest expectations are met. This position requires a proactive approach to problem-solving and a commitment to delivering exceptional customer service in a fast-paced hospitality environment.
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Job Requirements
Excellent communication skills in English and Bahasa Malaysia
Strong customer service orientation
Ability to work in a fast-paced environment
Proficiency in computer systems and reservation software
Attention to detail and organizational skills
Reservations Agent - Fairfield by Marriott Kota Kinabalu - Frequently Asked Questions
What is the salary for a Reservations Agent - Fairfield by Marriott Kota Kinabalu at Marriott International?
Marriott International has not disclosed the salary for this role. Reservations Agent - Fairfield by Marriott Kota Kinabalu positions typically pay RM1,700–RM5,500 per month, based on the 98 comparable vacancies currently listed on SuperJobs.
Where is this Reservations Agent - Fairfield by Marriott Kota Kinabalu job located?
This Reservations Agent - Fairfield by Marriott Kota Kinabalu position is based in Malaysia. This role is fully on-site.
What qualifications do I need for this Reservations Agent - Fairfield by Marriott Kota Kinabalu role?
Marriott International is looking for Excellent communication skills in English and Bahasa Malaysia; Strong customer service orientation; Ability to work in a fast-paced environment.
How do I apply for this Reservations Agent - Fairfield by Marriott Kota Kinabalu job at Marriott International?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-10-28.
Quick Info
Company
Marriott International
Location
Not specified
Salary
Undisclosed
Skills Required
5 skills
Click to submit your application
Required Skills
Reservations Agent - Fairfield by Marriott Kota Kinabalu Salary at Marriott International
Marriott International has not disclosed the salary for this role. Reservations Agent - Fairfield by Marriott Kota Kinabalu positions typically pay RM1,700–RM5,500 per month, based on the 98 comparable vacancies currently listed on SuperJobs.
How to Apply for This Reservations Agent - Fairfield by Marriott Kota Kinabalu Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Marriott International asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-10-28, so apply early.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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