Retail Expert (Contract – CelcomDigi

The Retail Expert is responsible for delivering high standards of sales and customer experience. This role involves engaging with customers, conducting product demonstrations, and maintaining the retail outlet's visual standards to ensure maximum customer satisfaction.

As a Retail Expert, you will engage with customers daily, converting sales opportunities while ensuring a high-quality customer experience in a dynamic retail environment. You will also be responsible for maintaining the visual standards of the outlet and addressing customer inquiries effectively.

Key Responsibilities:

• Deliver high standards of sales and customer experience.
• Conduct product demonstrations to showcase offerings.
• Engage with customers to convert sales opportunities.
• Maintain the retail outlet's visual standards.
• Handle customer inquiries and complaints efficiently.
• Ensure maximum customer satisfaction while adhering to company guidelines.
• Collaborate with team members to achieve sales targets.