Sales Manager – Marriott International
Role Summary
The Sales Manager is responsible for proactively generating and managing sales opportunities. This role involves building long-term, value-based customer relationships to achieve sales objectives and personal sales goals.
Job Description
The Sales Manager at Sheraton Kota Kinabalu oversees daily sales activities in a dynamic hospitality environment. This position requires collaboration with off-property sales channels and engagement with the community to drive business success.
Key Responsibilities:
- Generate and manage sales opportunities to ensure timely business turnover.
- Lead day-to-day sales activities focused on customer relationship building.
- Collaborate with off-property sales channels to maximize outreach.
- Build relationships within the community and with key stakeholders.
- Participate in sales calls to promote hotel services.
- Support operational aspects of booked business to ensure service delivery.
- Analyze market trends and competitors to inform sales strategies.
Job Requirements
Must have a 2-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related major with 3 years of experience in sales and marketing, or a 4-year bachelor's degree in the same fields with 1 year of experience.
Strong ability to build and strengthen customer relationships.
Understanding of market trends and customer service expectations.
Proven ability to support and execute customer service standards.
Effective communication and teamwork skills.
Quick Info
Company
Marriott International
Location
Sabah
Salary
—
Skills Required
7 skills
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Required Skills
Sales Management
Customer Relationship Management
Market Analysis
Communication
Team Collaboration
Service Excellence
Strategic Planning
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