Sales Support Specialist (Freshers) – Software One Experts
Role Summary
The Sales Support Specialist (Freshers) is responsible for preparing quotes for customer software requirements and coordinating with internal and external teams to ensure a positive customer experience. This role plays a crucial part in enhancing the sales process and ensuring efficient processing and delivery of requests.
Job Description
In this role, you will engage in day-to-day activities such as processing orders, managing client relationships, and advising on licensing. You will act as a central point of contact to support sales process improvements and ensure a seamless customer experience.
Key Responsibilities:
- Prepare quotes for customer software requirements.
- Coordinate with internal and external teams to facilitate customer requests.
- Process orders efficiently to meet customer needs.
- Manage client relationships to ensure satisfaction.
- Advise clients on software licensing options.
- Support sales process improvements through effective communication.
- Ensure timely delivery of requests to enhance customer experience.
Job Requirements
Graduate or postgraduate degree.
0 to 1 year of professional IT sales experience.
Proficient in English and Malay.
Good critical thinking and decision-making skills.
Ability to think creatively and outside the box.
Good interpersonal and communication skills with all levels of management.
Quick Info
Company
Software One Experts
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
7 skills
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Required Skills
Sales Support
Customer Relationship Management
Order Processing
Communication
Critical Thinking
Problem Solving
Team Coordination
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