Sales Support Specialist (Freshers) – Software One Experts
Role Summary
The Sales Support Specialist (Freshers) is responsible for preparing quotes for customer software requirements and coordinating with internal and external teams to ensure a positive customer experience. This role plays a crucial part in enhancing the sales process and ensuring efficient processing and delivery of requests.
Job Description
In this role, you will engage in day-to-day activities such as processing orders, managing client relationships, and advising on licensing. You will act as a central point of contact to support sales process improvements and ensure a seamless customer experience.
Key Responsibilities:
- Prepare quotes for customer software requirements.
- Coordinate with internal and external teams to facilitate customer requests.
- Process orders efficiently to meet customer needs.
- Manage client relationships to ensure satisfaction.
- Advise clients on software licensing options.
- Support sales process improvements through effective communication.
- Ensure timely delivery of requests to enhance customer experience.
Job Requirements
Graduate or postgraduate degree.
0 to 1 year of professional IT sales experience.
Proficient in English and Malay.
Good critical thinking and decision-making skills.
Ability to think creatively and outside the box.
Good interpersonal and communication skills with all levels of management.
Quick Info
Company
Software One Experts
Location
Kuala Lumpur
Salary
—
Skills Required
7 skills
Click to submit your application
Required Skills
Sales Support
Customer Relationship Management
Order Processing
Communication
Critical Thinking
Problem Solving
Team Coordination
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances