
The Senior Associate, Customer Journey Design is responsible for improving customer experiences by leveraging design strategies and data analysis. This role requires collaboration with various teams to ensure customer needs are met effectively.
As a Senior Associate in Customer Journey Design at Astro, you will play a pivotal role in enhancing customer experiences through innovative design strategies. You will collaborate with cross-functional teams to analyze customer feedback and data, ensuring that our services meet and exceed customer expectations. Your insights will directly influence the development of customer-centric solutions that drive engagement and satisfaction.
Bachelor's degree in a relevant field
Strong analytical and problem-solving skills
Excellent communication and collaboration abilities
Experience in customer journey mapping or design thinking methodologies
Familiarity with data analysis tools and customer feedback systems
Astro has not disclosed the salary for this role. Senior Associate, Customer Journey Design positions in Undisclosed typically pay RM1,300–RM5,500 per month, based on the 46 comparable vacancies currently listed on SuperJobs.
This Senior Associate, Customer Journey Design position is based in Undisclosed, Malaysia. This role is fully on-site.
Astro is looking for Bachelor's degree in a relevant field; Strong analytical and problem-solving skills; Excellent communication and collaboration abilities.
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-08.
Company
Astro
Location
Undisclosed
Salary
Undisclosed
Skills Required
6 skills
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Astro has not disclosed the salary for this role. Senior Associate, Customer Journey Design positions in Undisclosed typically pay RM1,300–RM5,500 per month, based on the 46 comparable vacancies currently listed on SuperJobs.
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