Senior Associate – PwC
Role Summary
The Senior Associate - L2 Support Engineer is responsible for providing L2 support for e-invoicing solutions. This role involves analyzing and resolving technical issues while collaborating with development teams to ensure optimal system performance.
Job Description
As a Senior Associate - L2 Support Engineer at PwC, you will engage in day-to-day support activities, addressing incidents and service requests related to e-invoicing solutions. You will work in a dynamic environment, utilizing Azure tools to monitor system performance and collaborating with various teams to document and implement solutions.
Key Responsibilities:
- Provide L2 support for e-invoicing solutions.
- Analyze and resolve technical issues efficiently.
- Escalate complex problems to higher-level support teams.
- Monitor system performance using Azure tools.
- Collaborate with development teams to convey technical requirements.
- Document solutions and conduct installations for on-premises environments.
- Develop scripts in C# and automate routine tasks using DevOps practices.
Job Requirements
Minimum 2-4 years of experience in C# development.
Familiar with the Azure portal and services.
Experience with containerization technologies such as Docker and Kubernetes.
Proficient in writing and optimizing SQL and NoSQL queries.
Strong troubleshooting skills to diagnose and resolve technical issues.
Ability to communicate technical issues to non-technical stakeholders.
Quick Info
Company
PwC
Location
Kuala Lumpur
Salary
—
Skills Required
8 skills
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Required Skills
Azure
C#
SQL
Nosql
Docker
Kubernetes
Troubleshooting
Communication
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