Senior Executive, Customer Relationship Management & App Engagement at Cuckoo International (MAL) Berhad
Role Summary
The Senior Executive will play a crucial role in enhancing customer engagement and satisfaction through effective management strategies. This position requires a blend of analytical skills and customer service expertise.
Job Description
Cuckoo International (MAL) Berhad is seeking a Senior Executive to enhance customer relationship management and app engagement. The ideal candidate will be responsible for developing strategies to improve customer satisfaction and retention through effective communication and engagement initiatives. This role requires collaboration with various teams to ensure a seamless customer experience across all platforms.
The Senior Executive will also analyze customer feedback and data to identify trends and areas for improvement. By leveraging insights, the candidate will contribute to the overall growth of the company’s customer base and enhance the app's functionality to meet user needs.
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Job Requirements
Bachelor's degree in Business Administration or related field
Minimum 3 years of experience in customer relationship management or app engagement
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Proficient in data analysis tools and CRM software
Ability to work collaboratively in a team environment
Senior Executive, Customer Relationship Management & App Engagement - Frequently Asked Questions
What is the salary for a Senior Executive, Customer Relationship Management & App Engagement at Cuckoo International (MAL) Berhad?
Cuckoo International (MAL) Berhad has not disclosed the salary for this role. Senior Executive, Customer Relationship Management & App Engagement positions typically pay RM800–RM7,000 per month, based on the 103 comparable vacancies currently listed on SuperJobs.
Where is this Senior Executive, Customer Relationship Management & App Engagement job located?
This Senior Executive, Customer Relationship Management & App Engagement position is based in Malaysia. This role is fully on-site.
What qualifications do I need for this Senior Executive, Customer Relationship Management & App Engagement role?
Cuckoo International (MAL) Berhad is looking for Bachelor's degree in Business Administration or related field; Minimum 3 years of experience in customer relationship management or app engagement; Strong analytical and problem-solving skills.
How do I apply for this Senior Executive, Customer Relationship Management & App Engagement job at Cuckoo International (MAL) Berhad?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-10-28.
Quick Info
Company
Cuckoo International (MAL) Berhad
Location
Not specified
Salary
Undisclosed
Skills Required
5 skills
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Required Skills
Senior Executive, Customer Relationship Management & App Engagement Salary at Cuckoo International (MAL) Berhad
Cuckoo International (MAL) Berhad has not disclosed the salary for this role. Senior Executive, Customer Relationship Management & App Engagement positions typically pay RM800–RM7,000 per month, based on the 103 comparable vacancies currently listed on SuperJobs.
How to Apply for This Senior Executive, Customer Relationship Management & App Engagement Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Cuckoo International (MAL) Berhad asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-10-28, so apply early.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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