Senior Specialist, Portfolio & Channel Management – RHB Bank
Role Summary
The Senior Specialist, Portfolio & Channel Management is responsible for developing and executing performance-driven strategies for CASA and FD acquisition. This role involves close collaboration with the digital team and various stakeholders to enhance customer experiences and ensure compliance.
Job Description
In this role, the Senior Specialist will engage in day-to-day activities that include enhancing app flows and mapping customer journeys. The work environment is dynamic, requiring collaboration with cross-functional teams to manage retail deposit products effectively.
Key Responsibilities:
- Develop performance-driven strategies for CASA and FD acquisition.
- Enhance app flows to improve user experience.
- Map customer journeys to identify areas for improvement.
- Collaborate with stakeholders to ensure compliance with regulatory requirements.
- Manage retail deposit products to optimize performance.
- Analyze data to inform decision-making and strategy development.
- Implement innovative processes to enhance customer experiences.
Job Requirements
Bachelor's degree in a relevant field.
Minimum 3 years of experience in digital production or retail banking.
Strong analytical skills with proficiency in data analysis and reporting.
Excellent communication skills and ability to work with cross-functional teams.
Familiarity with regulatory requirements in the banking sector.
Quick Info
Company
RHB Bank
Location
Kuala Lumpur
Salary
—
Skills Required
7 skills
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Required Skills
Analytical Skills
Digital Production
Retail Banking Knowledge
Cross-Functional Collaboration
Communication Skills
Data Analysis
Marketing Communication Strategies
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