Service Desk Officer at NTT MSC Sdn Bhd - Selangor
Role Summary
The Service Desk Officer role at NTT DATA involves providing administrative support to the client service desk team, ensuring efficient service delivery and incident resolution. This position is ideal for individuals looking to grow in a dynamic and inclusive work environment.
Job Description
Join NTT DATA as a Service Desk Officer and make an impact in a company renowned for its technical excellence and leading innovations. In this administrative role, you will support the smooth operation of the service desk function by coordinating service requests and maintaining documentation to ensure efficient incident resolution and service delivery.
Your responsibilities will include providing administrative support to the Managed Services Client Service Desk team, ensuring proper escalation procedures are followed, and assisting with the analysis of client requests. This role requires a methodical approach to ticket resolution and effective communication with various stakeholders.
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Job Requirements
High School Certification or diploma or equivalent
Basic to moderate level experience in the Technology Industry and Call Centre environment
Ability to work under general direction and use sound judgment
Strong attention to detail and client-focused mindset
Effective verbal and written communication skills
Ability to work in a 24X7 shift structure
Service Desk Officer - Frequently Asked Questions
What is the salary for a Service Desk Officer at NTT MSC Sdn Bhd in Selangor?
NTT MSC Sdn Bhd has not disclosed the salary for this role. Service Desk Officer positions in Selangor typically pay RM500–RM9,000 per month, based on the 69 comparable vacancies currently listed on SuperJobs.
Where is this Service Desk Officer job located?
This Service Desk Officer position is based in Selangor, Malaysia. This role is fully on-site.
What qualifications do I need for this Service Desk Officer role?
NTT MSC Sdn Bhd is looking for High School Certification or diploma or equivalent; Basic to moderate level experience in the Technology Industry and Call Centre environment; Ability to work under general direction and use sound judgment.
How do I apply for this Service Desk Officer job at NTT MSC Sdn Bhd?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-09.
Quick Info
Company
NTT MSC Sdn Bhd
Location
Selangor
Salary
Undisclosed
Skills Required
5 skills
Click to submit your application
Required Skills
Service Desk Officer Salary at NTT MSC Sdn Bhd
NTT MSC Sdn Bhd has not disclosed the salary for this role. Service Desk Officer positions in Selangor typically pay RM500–RM9,000 per month, based on the 69 comparable vacancies currently listed on SuperJobs.
How to Apply for This Service Desk Officer Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions NTT MSC Sdn Bhd asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-09, so apply early.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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