55 live NTT MSC Sdn Bhd vacancies on SuperJobs, across Selangor. Apply direct, free and with no agency fee.
Founded in the early 2000s, NTT MSC Sdn Bhd emerged as a key player in the Malaysian call center industry, driven by a vision to redefine customer service standards. Over the years, the company has expanded its operations significantly, establishing itself as a trusted partner for various multinational corporations seeking to enhance their customer engagement strategies.
With a commitment to excellence, NTT MSC has achieved numerous milestones, including the successful implementation of cutting-edge customer relationship management systems and the establishment of a robust training program for its employees. By focusing on continuous improvement and innovation, NTT MSC has not only grown its client base but has also contributed to the overall development of the customer service sector in Malaysia.
At NTT MSC Sdn Bhd, we specialize in delivering comprehensive customer service solutions tailored to meet the unique needs of our clients. Our commitment to quality and efficiency ensures that we provide exceptional support to customers across various industries.
Core Services:
1) Inbound Call Center Services – We handle customer inquiries, support requests, and service issues with professionalism and care.
2) Outbound Call Center Services – Our team conducts follow-ups, surveys, and marketing campaigns to engage customers effectively.
3) Technical Support – We offer specialized assistance for technical issues, ensuring customers receive prompt and knowledgeable help.
4) Customer Relationship Management – Our strategies focus on building long-term relationships with customers, enhancing loyalty and satisfaction.
Notable Projects & Initiatives:
- Implementation of AI-driven chatbots to streamline customer interactions.
- Development of a comprehensive training program for staff to enhance service delivery.
At NTT MSC Sdn Bhd, we pride ourselves on fostering a vibrant and inclusive workplace culture that encourages collaboration and innovation. Our team members are our greatest asset, and we strive to create an environment where everyone feels valued and empowered to contribute.
What It's Like to Work Here:
1) Collaborative Environment – We promote teamwork and open communication, allowing employees to share ideas and solutions.
2) Diversity & Inclusion – Our workforce reflects a diverse range of backgrounds, and we celebrate this diversity as a strength.
3) Innovation Mindset – We encourage creative thinking and support initiatives that drive improvement and efficiency.
4) Career Growth – We provide ample opportunities for professional development through training and mentorship programs.
5) Work-Life Balance – We understand the importance of personal time and offer flexible working arrangements to support our employees.
Workplace Environment:
Our office in Cyberjaya is designed to facilitate collaboration and productivity, featuring modern amenities and a comfortable atmosphere. We believe that a positive work environment enhances employee satisfaction and performance.
Core Values:
- Customer Centricity
- Integrity
- Innovation
- Teamwork
- Respect
In conclusion, NTT MSC Sdn Bhd is committed to not only delivering exceptional customer service but also to nurturing a workplace culture that inspires and motivates our employees to excel.
NTT MSC Sdn Bhd is currently hiring in Selangor. The employer lists 7 benefits on its SuperJobs profile.
Money & Compensation: EPF & SOCSO Contributions
The company provides contributions to the Employees Provident Fund (EPF) and Social Security Organization (SOCSO) for employee welfare.
Leave / Time Off: Annual Leave
Employees are entitled to annual leave to ensure work-life balance and personal time off.
Health & Insurance: Medical & Dental Coverage
Comprehensive medical and dental coverage is provided to support employee health and wellbeing.
Salary/Pay: Performance Bonuses
Employees may receive performance bonuses based on their contributions and achievements.
Work-Life Balance: Flexible Working Hours
The company offers flexible working hours to accommodate personal schedules and enhance productivity.
Career Growth: Professional Development Opportunities
Employees have access to various professional development opportunities to enhance their skills and career growth.
Cyberjaya, Selangor
Yes. NTT MSC Sdn Bhd has 55 live vacancies on SuperJobs, the newest posted on 11 October 2026.
As an Application Packaging Lead, you will oversee packaging programs for enterprise clients, ensuring high-quality delivery and team development. This role combines technical leadership with client advisory responsibilities.
The Information Security Analyst is responsible for protecting the organization's computer networks from cyber threats and maintaining security standards. This role involves monitoring security issues and implementing measures to safeguard digital assets.
The Sales Compensation Specialist will develop and administer sales commission programs, ensuring accurate and timely compensation for sales employees. This role requires strong analytical skills and the ability to collaborate with various teams.
The Senior Workspace One/SCCM/Intune Engineer will design and manage enterprise endpoint management platforms, driving migrations and mentoring junior engineers. This role is crucial for supporting global clients and enhancing platform health.
As a Cloud Managed Services Engineer (L3) at NTT DATA, you will play a crucial role in ensuring the operational efficiency of client infrastructure while providing exceptional support.
The Senior Associate Systems Integration Specialist at NTT DATA will ensure client solutions are delivered effectively while developing technical expertise. This role involves troubleshooting, client engagement, and documentation within a hybrid work setting.
As a Cisco Network Engineer L2, you will play a crucial role in delivering technical support and ensuring client satisfaction through effective incident management.
The Data Scientist will play a crucial role in developing AI solutions that solve business challenges. This position requires strong analytical skills and proficiency in machine learning techniques.
This internship offers a unique opportunity to gain hands-on experience in the Information & Communication Technology sector while working alongside seasoned professionals. You will develop essential skills and contribute to meaningful projects that impact clients and society.
Kickstart your career with real experience. Explore our internship and graduate opportunities.
See the full NTT MSC Sdn Bhd internship programme pageNTT MSC Sdn Bhd has not published a salary figure on any of its 55 current vacancies. SuperJobs shows the employer's own wording rather than substituting an estimate.
Find answers to common questions about working at NTT MSC Sdn Bhd, including our hiring process, benefits, career growth and more.
Apply to any NTT MSC Sdn Bhd role directly on SuperJobs. There is no agency fee and no charge to applicants.
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