Spa Support Expert at Marriott International - Kedah

The Spa Support Expert is responsible for supporting essential spa functions within hotels. This role contributes to creating a memorable and unique spa experience for guests through various tasks and interactions.

As a Spa Support Expert, you will engage in day-to-day operations that enhance the guest experience in the spa environment. Your responsibilities will include promoting services, managing appointments, and ensuring smooth transactions while adhering to company standards.

Key Responsibilities:

• Promote spa services and retail products to guests.
• Schedule and confirm appointments for spa services.
• Answer guest inquiries and provide information about spa offerings.
• Check in guests and ensure a welcoming atmosphere.
• Process payments and manage transactions efficiently.
• Maintain a clean and organized work environment.
• Adhere to company policies and quality standards.