Spa Support Expert – Marriott International
Marriott International
Hospitality
Role Summary
This role involves supporting spa operations at luxury hotels to contribute to a unique guest experience. The position requires performing tasks such as promoting services, managing appointments, and handling guest interactions while adhering to safety and quality standards.
Job Description
Spa Support Experts play a crucial role in supporting various essential spa functions within hotels. They contribute to creating a memorable and unique spa experience for guests by performing a variety of tasks such as promoting spa services and retail, scheduling and confirming appointments, answering guest inquiries, checking in guests, and processing payments. They ensure transactions are smoothly integrated into the overall guest experience while maintaining a safe work environment and adhering to company policies and quality standards. The role requires physical activity including standing, walking, and moving objects, as well as the ability to use reservation software effectively.
Job Requirements
High school diploma or G.E.D. equivalent.
No related work experience required.
No supervisory experience required.
Ability to stand, sit, or walk for extended periods and move over sloping, uneven, or slippery surfaces.
Capability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance and up to 25 pounds with assistance.
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Strong communication skills to interact professionally with guests and team members.
Ability to follow company policies, procedures, and maintain quality standards.
Basic proficiency in managing reservation software.
Quick Info
Company
Marriott International
Location
Kedah
Salary
Undisclosed
Skills Required
8 skills
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Required Skills
Customer Service
Communication
Reservation Software
Appointment Scheduling
Sales Promotion
Payment Processing
Physical Stamina
Policy Compliance
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