Spa Support Expert – Marriott International
Role Summary
The Spa Support Expert is responsible for supporting essential spa functions within hotels. This role contributes to creating a memorable and unique spa experience for guests through various tasks and interactions.
Job Description
As a Spa Support Expert, you will engage in day-to-day operations that enhance the guest experience in the spa environment. Your responsibilities will include promoting services, managing appointments, and ensuring smooth transactions while adhering to company standards.
Key Responsibilities:
- Promote spa services and retail products to guests.
- Schedule and confirm appointments for spa services.
- Answer guest inquiries and provide information about spa offerings.
- Check in guests and ensure a welcoming atmosphere.
- Process payments and manage transactions efficiently.
- Maintain a clean and organized work environment.
- Adhere to company policies and quality standards.
Job Requirements
High school diploma or G.E.D. equivalent.
No related work experience required.
Strong communication skills to interact professionally with guests and team members.
Ability to follow company policies and maintain quality standards.
Basic proficiency in managing reservation software.
Quick Info
Company
Marriott International
Location
Kedah
Salary
—
Skills Required
6 skills
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Required Skills
Customer Service
Communication
Time Management
Problem Solving
Attention To Detail
Teamwork
Application Tips
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