Specialist, Central SME Recovery – RHB Bank
Role Summary
The Specialist, Central SME Recovery is responsible for managing Non Performing SME/Islamic accounts. This role plays a crucial part in ensuring financial compliance and customer satisfaction through effective account management and recovery strategies.
Job Description
In this role, the Specialist will engage in daily interactions with clients and stakeholders, focusing on resolving issues and facilitating account recovery. The work environment is dynamic, requiring collaboration with various professionals to achieve optimal outcomes. *Key Responsibilities:* - Manage Non Performing SME/Islamic accounts - Liaise with solicitors and valuers - Handle customer inquiries and complaints - Restructure repayment programs - Conduct site visits to evaluate operations - Ensure compliance with regulatory guidelines - Prepare management reports - Attend monthly meetings
Job Requirements
Bachelor's degree in Finance, Business Administration, or related field
Minimum 2 years of experience in account management or recovery
Strong understanding of SME financing and Islamic banking principles
Excellent communication and interpersonal skills
Proficient in Microsoft Office Suite
Ability to work under pressure and meet deadlines
Quick Info
Company
RHB Bank
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
6 skills
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Required Skills
Account Management
Customer Service
Problem Solving
Negotiation
Compliance
Financial Analysis
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