Specialist, Merchant Success – RHB Bank
Role Summary
The Specialist, Merchant Success is responsible for supporting the operational excellence of collection and receivables products. This role involves overseeing operational processes and ensuring a seamless merchant experience while maintaining regulatory compliance.
Job Description
In this position, you will engage in day-to-day operations that include fraud monitoring and financial performance reporting. You will work closely with various teams to enhance operational governance and drive continuous improvements.
Key Responsibilities:
- Oversee operational processes to ensure efficiency and compliance.
- Monitor fraud activities to protect merchant interests.
- Report on financial performance metrics to stakeholders.
- Coordinate with Product, IT, Compliance, and Risk teams.
- Strengthen operational governance through collaboration.
- Drive continuous process improvements across operations.
- Ensure adherence to regulatory requirements and guidelines.
Job Requirements
2–5 years of experience in payment operations, merchant operations, financial services, or fintech environment.
Strong understanding of operational process management and incident handling.
Experience in financial and performance reporting with strong analytical skills.
Familiarity with BNM regulations, PayNet guidelines, and PCI-DSS standards.
Strong stakeholder management and cross-functional collaboration skills.
Quick Info
Company
RHB Bank
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
7 skills
Click to submit your application
Required Skills
Operational Process Management
Fraud Monitoring
Financial Reporting
Analytical Skills
Stakeholder Management
Cross-Functional Collaboration
Communication
Specialist, Merchant Success - Frequently Asked Questions
What is the salary for a Specialist, Merchant Success at RHB Bank in Kuala Lumpur?
RHB Bank has not disclosed the salary for this role. Specialist, Merchant Success positions in Kuala Lumpur typically pay RM999–RM16,000 per month, based on the 49 comparable vacancies currently listed on SuperJobs.
Where is this Specialist, Merchant Success job located?
This Specialist, Merchant Success position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this Specialist, Merchant Success role?
RHB Bank is looking for 2–5 years of experience in payment operations, merchant operations, financial services, or fintech environment.; Strong understanding of operational process management and incident handling.; Experience in financial and performance reporting with strong analytical skills..
How do I apply for this Specialist, Merchant Success job at RHB Bank?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-03.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
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- Submit your application as soon as possible to increase your chances
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