Specialist, Online Banking Operation at RHB Bank - Kuala Lumpur
This job is no longer accepting applications.
It was posted on 21 May 2026 and has passed its 30-day listing period. See open Social Media Specialist jobs.
Role Summary
The Specialist, Online Banking Operation is responsible for managing customer inquiries and providing support for online banking services. This role involves troubleshooting issues and collaborating with various teams to enhance service delivery and user experience.
Job Description
As a Specialist in Online Banking Operations, you will engage with customers daily, addressing their inquiries and ensuring a seamless online banking experience. You will work in a dynamic environment that requires collaboration with multiple teams to implement new features and maintain compliance with banking regulations.
Key Responsibilities:
- Manage customer inquiries related to online banking services.
- Troubleshoot and resolve issues to enhance user experience.
- Collaborate with cross-functional teams to improve service delivery.
- Assist in the implementation of new online banking features.
- Ensure compliance with banking regulations and policies.
- Provide training and support to customers on online banking functionalities.
- Monitor and report on online banking performance metrics.
Job Requirements
Strong communication skills.
Customer service experience.
Familiarity with online banking systems.
Problem-solving abilities.
Attention to detail.
Ability to work in a team.
Knowledge of banking regulations.
Specialist, Online Banking Operation - Frequently Asked Questions
What is the salary for a Specialist, Online Banking Operation at RHB Bank in Kuala Lumpur?
RHB Bank has not disclosed the salary for this role. Specialist, Online Banking Operation positions in Kuala Lumpur typically pay RM999–RM16,000 per month, based on the 49 comparable vacancies currently listed on SuperJobs.
Where is this Specialist, Online Banking Operation job located?
This Specialist, Online Banking Operation position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this Specialist, Online Banking Operation role?
RHB Bank is looking for Strong communication skills.; Customer service experience.; Familiarity with online banking systems..
How do I apply for this Specialist, Online Banking Operation job at RHB Bank?
This job is no longer accepting applications. Similar roles that are hiring now are linked on this page, and you can apply to those directly on SuperJobs with no agency fee.
Quick Info
Company
RHB Bank
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
7 skills
Required Skills
Specialist, Online Banking Operation Salary at RHB Bank
RHB Bank has not disclosed the salary for this role. Specialist, Online Banking Operation positions in Kuala Lumpur typically pay RM999–RM16,000 per month, based on the 49 comparable vacancies currently listed on SuperJobs.
How to Apply for Similar Specialist, Online Banking Operation Roles
- This job is no longer accepting applications.
- Open the "See open jobs" link above for similar roles that are hiring now.
- Create a free SuperJobs profile once and reuse it for every application. There is no agency fee.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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