Sr Operations Analyst (Japanese Speaking) at OSTTRA - Penang
This job is no longer accepting applications.
It was posted on 21 May 2026 and has passed its 30-day listing period. See open Operations jobs.
Role Summary
The Sr Operations Analyst (Japanese Speaking) is responsible for providing first-line support for clients using platforms that offer OTC derivatives post-trade processing services. This role involves collaboration with global teams to ensure high-quality customer experience and effective resolution of platform issues.
Job Description
In this position, you will handle day-to-day operations and technical support within OSTTRA's suite, focusing on client services. You will be responsible for onboarding new clients, configuring products, and maintaining productive client relationships.
Key Responsibilities:
- Provide first-line support for clients using OTC derivatives post-trade processing services.
- Monitor and investigate platform issues to ensure timely resolution.
- Onboard new clients and configure products according to their requirements.
- Test system enhancements to improve client experience.
- Collaborate with global teams to address client needs effectively.
- Maintain productive relationships with clients through excellent communication.
- Adapt to changing situations and demonstrate flexibility in work hours.
Related searches
Job Requirements
Fresh graduate, recent graduate, and experienced candidates are welcome.
Keen interest in or basic understanding of financial markets and the OTC post-trade framework.
Fluent in both Japanese and English to support Japanese-speaking clients.
Strong problem-solving skills and excellent communication abilities.
Ability to work independently with minimal supervision.
Sr Operations Analyst (Japanese Speaking) - Frequently Asked Questions
What is the salary for a Sr Operations Analyst (Japanese Speaking) at OSTTRA in Penang?
OSTTRA has not disclosed the salary for this role.
Where is this Sr Operations Analyst (Japanese Speaking) job located?
This Sr Operations Analyst (Japanese Speaking) position is based in Penang, Malaysia. This role is fully on-site.
What qualifications do I need for this Sr Operations Analyst (Japanese Speaking) role?
OSTTRA is looking for Fresh graduate, recent graduate, and experienced candidates are welcome.; Keen interest in or basic understanding of financial markets and the OTC post-trade framework.; Fluent in both Japanese and English to support Japanese-speaking clients..
How do I apply for this Sr Operations Analyst (Japanese Speaking) job at OSTTRA?
This job is no longer accepting applications. Similar roles that are hiring now are linked on this page, and you can apply to those directly on SuperJobs with no agency fee.
Quick Info
Company
OSTTRA
Location
Penang
Salary
Undisclosed
Skills Required
6 skills
Required Skills
Sr Operations Analyst (Japanese Speaking) Salary at OSTTRA
OSTTRA has not disclosed the salary for this role.
How to Apply for Similar Sr Operations Analyst (Japanese Speaking) Roles
- This job is no longer accepting applications.
- Open the "See open jobs" link above for similar roles that are hiring now.
- Create a free SuperJobs profile once and reuse it for every application. There is no agency fee.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
Explore More Job Opportunities
Discover jobs by industry and location.
Similar Roles
Browse open vacancies for related job titles across Malaysia.
Career Resources
Salary benchmarks, application advice and employment rights for this field.
