T&T FSC Collections Analyst (Bahasa Indonesia) - PH / MY at Deloitte Consulting - Kuala Lumpur

The T&T FSC Collections Analyst (Bahasa Indonesia) is responsible for managing an accounts receivable portfolio to ensure timely payments while maintaining positive client relationships. This role involves collaborating with internal teams and engaging with customers to resolve billing issues in a dynamic finance service environment.

As a Collections Analyst within the Finance Service Centre, you will manage an accounts receivable portfolio to ensure timely payments while maintaining positive client relationships. Your day-to-day work will involve contacting customers regarding overdue accounts, establishing payment plans, and resolving billing discrepancies. You will also collaborate with internal teams, prepare performance reports, and ensure all activities comply with company policies and legal regulations.

Key Responsibilities: - Contact customers regarding overdue accounts. - Establish payment plans to facilitate timely payments. - Resolve billing discrepancies and customer inquiries. - Collaborate with internal teams to improve processes. - Prepare performance reports for management review. - Ensure compliance with company policies and legal regulations. - Maintain positive client relationships to enhance customer satisfaction.