A motivated Collections Analyst responsible for managing accounts receivable, securing timely payments from overdue accounts, and maintaining positive customer relationships within a dynamic Finance Service Centre environment.
As a Collections Analyst within the Finance Service Centre, you will manage an accounts receivable portfolio to ensure the timely collection of outstanding payments. Your role involves proactively contacting customers with overdue accounts, establishing effective payment plans, and resolving billing disputes. You will maintain meticulous records of collection activities, collaborate with internal teams like sales and customer service, and prepare reports on account statuses and potential risks for management review.
Diploma or Degree in Finance, Accounting, or a related field.
Fresh graduates or up to 2 years of experience in collections or accounts receivable.
Proficiency in Tagalog is highly desirable to support global customer bases.
Deep understanding of end-to-end accounts receivable processes.
Technical proficiency in SAP, Oracle, and Microsoft Office.
Strong verbal and written communication skills for stakeholder management.
High degree of accuracy and attention to detail.
Ability to work a day-shift schedule on-site in the office.
Company
—
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
8 skills
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Accounts Receivable
Collections
SAP
Oracle
Microsoft Office
Tagalog
Financial Reporting
Dispute Resolution