Team Leader Call Center (Mandarin Speaker) at Telecontinent Sdn Bhd - Kuala Lumpur
Role Summary
As a Team Leader at Telecontinent Sdn Bhd, you will lead a team in achieving sales targets while providing coaching and support to enhance performance. Your bilingual skills will be essential in servicing clients from Mainland China.
Job Description
Telecontinent Sdn Bhd is seeking a Team Leader for its Call Center operations in Kuala Lumpur. The ideal candidate will have a strong background in telesales or telemarketing, with proven supervisory experience. This role involves driving team performance, conducting coaching sessions, and ensuring that the team meets revenue and conversion goals. The successful candidate will also manage call center metrics and handle escalated customer interactions.
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Job Requirements
Minimum 2 to 5 years in a telesales or telemarketing environment
1 to 2 years in a supervisory or lead role
Strong leadership and coaching abilities
Proficiency in CRM software and call center telephony
Excellent command of English and Chinese
Availability to work on weekends
Team Leader Call Center (Mandarin Speaker) - Frequently Asked Questions
What is the salary for a Team Leader Call Center (Mandarin Speaker) at Telecontinent Sdn Bhd in Kuala Lumpur?
Telecontinent Sdn Bhd lists this Team Leader Call Center (Mandarin Speaker) role at RM5,000–RM7,500 per month.
Where is this Team Leader Call Center (Mandarin Speaker) job located?
This Team Leader Call Center (Mandarin Speaker) position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this Team Leader Call Center (Mandarin Speaker) role?
Telecontinent Sdn Bhd is looking for Minimum 2 to 5 years in a telesales or telemarketing environment; 1 to 2 years in a supervisory or lead role; Strong leadership and coaching abilities.
How do I apply for this Team Leader Call Center (Mandarin Speaker) job at Telecontinent Sdn Bhd?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-09.
Quick Info
Company
Telecontinent Sdn Bhd
Location
Kuala Lumpur
Salary
MYR 5000 - 7500
Incentive / Bonus
Annual salary increment & performance bonus, Medical & hospitalization covered, EPF, SOCSO and EIS covered
Skills Required
6 skills
Click to submit your application
Required Skills
Team Leader Call Center (Mandarin Speaker) Salary at Telecontinent Sdn Bhd
Telecontinent Sdn Bhd lists this Team Leader Call Center (Mandarin Speaker) role at RM5,000–RM7,500 per month.
How to Apply for This Team Leader Call Center (Mandarin Speaker) Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Telecontinent Sdn Bhd asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-09, so apply early.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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