
The Technical Support Desk Officer provides essential onsite IT support and troubleshooting to ensure efficient IT operations. This role is ideal for individuals with a passion for technology and problem-solving.
We are seeking an Onsite IT Support Officer to deliver hands-on technical support and troubleshooting for various IT equipment, including computers, laptops, printers, and networking devices. The role involves ensuring smooth daily IT operations by diagnosing and resolving basic IT and network connectivity issues, as well as maintaining service reports and asset records.
As a Technical Support Desk Officer, you will be responsible for installing, configuring, and maintaining Windows OS and applications while responding to IT service requests within agreed service level agreements (SLA). This position requires the ability to work independently in a fast-paced environment and a willingness to work on a 24/7 shift basis.
Hands-on experience in IT support or troubleshooting is preferred.
Basic knowledge of Windows OS, Microsoft Office, LAN/Wi-Fi, and antivirus tools.
Good problem-solving and communication skills.
Able to work independently and in a fast-paced environment.
Willing to work on a 24/7 shift basis.
Telecontinent Sdn Bhd lists this Technical Support Desk Officer role at RM2,100–RM2,500 per month.
This Technical Support Desk Officer position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
Telecontinent Sdn Bhd is looking for Hands-on experience in IT support or troubleshooting is preferred.; Basic knowledge of Windows OS, Microsoft Office, LAN/Wi-Fi, and antivirus tools.; Good problem-solving and communication skills..
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Company
Telecontinent Sdn Bhd
Location
Kuala Lumpur
Salary
MYR 2100 - 2500
Incentive / Bonus
Standby Allowance: Applicable (Fixed amount)
Skills Required
8 skills
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Telecontinent Sdn Bhd lists this Technical Support Desk Officer role at RM2,100–RM2,500 per month.
Other roles currently open at Telecontinent Sdn Bhd.
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