Team Leader – AEON
Role Summary
The Team Leader - Wellness is responsible for ensuring customer satisfaction through strong relationship building and accurate product information management. This role involves overseeing operational efficiency, leading employee development, and driving financial performance within the wellness department.
Job Description
As a Team Leader in Wellness, you will engage in daily interactions with customers and team members to foster a positive environment. You will be responsible for maintaining high standards of service and operational excellence.
Key Responsibilities:
- Ensure customer satisfaction by building strong relationships.
- Maintain accurate product information and oversee inventory management.
- Oversee the organization’s efficiency and asset maintenance.
- Ensure safety equipment is operational and compliant with regulations.
- Lead employee training and development initiatives.
- Motivate team members to achieve their goals and improve performance.
- Adhere to budgetary constraints while enhancing financial outcomes.
Job Requirements
Possess at least a Diploma or Degree in any field.
2-3 years of experience in retail operations management or a related field.
Proficient in MS Word, MS Excel, MS PowerPoint, and MS Teams.
Willingness to work shifts, including Off Days, Rest Days, or Public Holidays.
Quick Info
Company
AEON
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
7 skills
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Required Skills
Customer Relationship Management
Team Leadership
Operational Efficiency
Training And Development
Budget Management
Safety Compliance
Communication
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