Team Leader - Wellness at AEON - Kuala Lumpur

The Team Leader - Wellness is responsible for ensuring customer satisfaction through strong relationship building and accurate product information management. This role involves overseeing operational efficiency, leading employee development, and driving financial performance within the wellness department.

As a Team Leader in Wellness, you will engage in daily interactions with customers and team members to foster a positive environment. You will be responsible for maintaining high standards of service and operational excellence.

Key Responsibilities:

• Ensure customer satisfaction by building strong relationships.
• Maintain accurate product information and oversee inventory management.
• Oversee the organization’s efficiency and asset maintenance.
• Ensure safety equipment is operational and compliant with regulations.
• Lead employee training and development initiatives.
• Motivate team members to achieve their goals and improve performance.
• Adhere to budgetary constraints while enhancing financial outcomes.