Team Supervisor – Dancom TT&L Telecommunications (M) Sdn Bhd
Role Summary
The Team Supervisor is responsible for overseeing the daily operations of the retail outlet. This role involves managing staff, enhancing customer satisfaction, and driving sales performance in a dynamic retail environment.
Job Description
As a Team Supervisor, you will engage in daily operations, ensuring that all staff members are effectively managed and motivated. You will implement strategies to enhance customer satisfaction and drive sales performance.
Key Responsibilities:
- Oversee daily operations of the retail outlet.
- Manage and motivate staff members to achieve performance goals.
- Implement strategies to enhance customer satisfaction.
- Train and develop team members to improve skills and performance.
- Monitor inventory levels to ensure stock availability.
- Maintain high standards of store presentation and cleanliness.
- Handle customer inquiries and resolve issues to foster a positive shopping experience.
Job Requirements
Proven experience in retail supervision or management.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Ability to analyze sales data and implement improvements.
Customer-focused with a passion for service excellence.
Proficient in inventory management and merchandising.
Flexibility to work varied hours, including weekends.
Quick Info
Company
Dancom TT&L Telecommunications (M) Sdn Bhd
Location
Wp Kuala Lumpur
Salary
MYR 2500 - 3000
Skills Required
7 skills
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Required Skills
Leadership
Customer Service
Inventory Management
Sales Analysis
Problem Solving
Communication
Team Development
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