Telesales Executive – Maybank
Role Summary
The Telesales Executive is responsible for promoting and acquiring customers for various products within the Maybank Group. This role significantly impacts sales performance and customer loyalty through effective communication and adherence to banking regulations.
Job Description
As a Telesales Executive, you will engage with potential customers daily, promoting Maybank's diverse range of financial products. You will work in a dynamic environment focused on achieving sales targets while ensuring customer satisfaction.
Key Responsibilities:
- Promote and acquire customers for Maybank products.
- Achieve sales performance through upselling and cross-selling.
- Adhere to banking regulations and compliance standards.
- Champion the Maybank brand to enhance customer loyalty.
- Meet customer requirements effectively and efficiently.
- Maintain integrity in all customer interactions.
- Build and nurture strong relationships with customers.
Job Requirements
Degree or Diploma holders from a recognized university, or SPM holders with experience in sales/telesales.
Result-driven, enthusiastic, and self-motivated individuals.
Good knowledge of financial and banking products.
Strong relationship-building and influencing skills.
Excellent customer service skills including issue resolution.
Strong interpersonal skills.
Quick Info
Company
Maybank
Location
Selangor
Salary
Undisclosed
Skills Required
7 skills
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Required Skills
Sales
Customer Relationship Management
Communication
Problem Solving
Team Collaboration
Financial Product Knowledge
Persuasion
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