Teller – MANDIRI INTERNATIONAL REMITTANCE

The Teller is responsible for serving customers by providing remittance information and handling cash transactions. This role plays a crucial part in ensuring customer satisfaction and compliance with company policies in a fast-paced environment.

In this role, you will engage with customers daily, explaining remittance processes and assisting with transactions. You will work in a dynamic setting where accuracy and customer service are paramount.

Key Responsibilities:

• Serve customers by explaining remittance information such as exchange rates and charges.
• Verify customer identification and guide them through the application process.
• Handle cash transactions, ensuring the identification of counterfeit money.
• Input transactions into the system and obtain supervisor approval when necessary.
• Print and stamp transaction receipts while maintaining proper documentation.
• Manage cash allocation in collaboration with the supervisor.
• Perform general filing and documentation duties related to remittance and settlement activities.