TRAINING & DEVELOPMENT EXECUTIVE (TRAINER) – CCK CONSOLIDATED HOLDINGS BHD
Role Summary
The Training & Development Executive (Trainer) is responsible for assessing outlets based on policy and standard operating procedures (SOP) and training retail staff to support skill development. This role plays a crucial part in enhancing the capabilities of the workforce and ensuring compliance with training standards.
Job Description
In this position, you will conduct in-house training sessions and maintain accurate training records, including attendance, certifications, and post-training evaluations. You will also liaise with external training providers to ensure the effectiveness of training programs.
Key Responsibilities:
- Assess outlets based on policy and standard operating procedures (SOP).
- Conduct in-house training sessions for retail staff.
- Maintain accurate training records, including attendance and certifications.
- Evaluate post-training performance and feedback.
- Liaise with external training providers for additional training resources.
- Support skill development initiatives across the organization.
- Collaborate with management to identify training needs.
Job Requirements
Bachelor's Degree in Business Studies, Human Resource, Management, or a related field.
Minimum 2 years working experience in retail operations, training, or coaching roles.
Possess Train The Trainer (TTT) certification.
Strong interpersonal and communication skills.
Good command of English, Mandarin, and Bahasa Malaysia.
Quick Info
Company
CCK CONSOLIDATED HOLDINGS BHD
Location
Kuala Lumpur
Salary
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Skills Required
7 skills
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Required Skills
Training Delivery
Communication
Interpersonal Skills
Record Keeping
Evaluation
Retail Operations
Team Collaboration
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