Unit Head, Convergence Partner Ops – CelcomDigi
Role Summary
The Unit Head, Convergence Partner Ops is responsible for managing fibre infrastructure partnerships and ensuring operational performance. This role involves building relationships with access providers and overseeing financial governance to optimize service quality and cost.
Job Description
This role manages FTTH fibre infrastructure partnerships by building strong relationships with access providers, driving operational performance, and developing innovative collaboration models to optimize cost and service quality. It oversees financial governance and compliance, ensuring accurate billing, SLA adherence, and continuous service improvement through performance monitoring and audits.
Job Requirements
A good manager with great skills and talents for managing, driving and guiding team members to achieve targets, ambitions and deliver quality deliverables.
Strong in commercial and strategic acumen with good understanding of financial and operational impact of key business decision and industry issues.
Resourceful; enjoys the challenge of working in a multi-stakeholder environment.
More than 6 years experience in business negotiations, operations and relationship management with partners.
Telco experience preferred but not required.
Recognised degree in any field.
Self-starter to follow up projects and manage stakeholders.
Proficiency in Microsoft Excel and Power Points for business presentation.
Quick Info
Company
CelcomDigi
Location
Selangor
Salary
Undisclosed
Skills Required
8 skills
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Required Skills
Management
Negotiation
Strategic Acumen
Relationship Management
Financial Governance
Operational Performance
Microsoft Excel
Microsoft Powerpoint
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