AIA Malaysia (Insurance) Employee Reviews & Ratings

cant think of at the moment

The team culture could improve with more cross-departmental engagement. Currently, interactions are mostly limited to necessary collaborations, which can sometimes feel awkward and less connected.

Becoming less and less AIA style ever since the change of new CEO, more and more office politics

Toxic company culture (highly political, territorial and cowboy culture). Incentivise poor behaviours (e.g laziness) and punish whistleblowers (as trouble makers). Favour certain nationality types.

group management direction keep changing

No cons I can mention.

Hard to reach the target

need to fulfill atleast 85 hours of OT everymonth!!

So many task you need to handle

Politics culture and too much governance

tight deadline, heavy workload, stress

Nothing at all for the time I’m here

You have to grind sales in order to sustain in the business

Management level can be improved

bad leader would harm the cooperate culture

The repetitive and emotionally sensitive nature of claims can take a mental toll over time, especially when similar challenging situations come up frequently

From my experience, there are many days where overtime feels unavoidable due to the workload, making it challenging to maintain a healthy work-life balance.

you need to be lucky to work for a reasonable manager. much politicking.

Work die you No life here

Boss is not knowledgeable, environment is toxic.

Nothiing much to say on company

No cons based on exp

The worst company ever, hires staff and fires them without reason or meeting expectations.

Long Working Hours, Stressful and Management is not considerate

Bad culture, expect working long hours Always got dragged by the manager whenever I asked any question. Not efficient, 1 question can lead to 2 hours of listening. The manager likes play taizi

Got micro-managed by direct team lead, with no clear direction given. Got disturbed numerous time during hospitalization. Probation got extended due to confused calculations of KPIs and most importantly, biased perception

Can be abit more engaging

No time to spend, and lots of great experienced senior

Result driven, must be consistent on selling products.

High volume of work, seriously affect work like balance, low increment

Reluctance to change Location for some

Multinational company. I don’t see any cons.

depends on which district and which manager hire you

Challenging to hit sales target

You have to be independent as sometimes things should be done independently. Some are helpful, there are times when support is limited

Not so hybrid friendly (only 1 day WFH per week)

There's an excessive bureaucracy and office politics in the workplace, and expectations are too high and unrealistic, with little to no support from the immediate manager- they expect you to know everything on the fly. Some of the ADs / Senior Managers were abusing their authority/powers, and some are even invalidating one's skills. They say they're open to ideas, but when you voice them out, they contradict them most of the time. Lack of support, lack of guidance, lack of materials at some point. This is a common issue, which is why there is a high attrition rate at some positions.

The salary doesn’t always match the demands of the role, particularly when dealing with complex situations that require a lot of emotional and mental energy.

you lose all things you earned if you couldn’t do any policy continuity 3 months

Depends on yr boss/team/dept's strategic focus - whether that matches how far you want to stretch in a certain timeframe

Some agents may feel isolated as individual performance often outweighs teamwork

Where to begin… Incompetent leadership, Constant redundancies, Constant process changes and restructures, Budgets constantly slashed and Headcount’s in teams have reduced by half while the work has tripled. Nepotism is rife and mental health issues are rampant with zero support from HR. Even the CEO sounds completely defeated lately! Go work literally anywhere else if you value yourself.

Stability depends on performance and requires hard work and discipline

Tone from the top very important and if the top is racist and will only speak cina in an office where the language should be BM / ENG, so will the whole dept. Its like a pasar there. No respect, no empathy and no regard to other races. Just hire your own race next time.

outdated technology, disorganized project management

The role can sometimes feel repetitive, especially with tasks like data entry and order tracking, which may become monotonous over time. Additionally, procurement processes are often time-sensitive, and the pressure to meet deadlines can occasionally lead to stress and tight work schedules.

If you don’t do well you don’t qualify for these perks/incentives

Hard working Demanding Asia focused

High pressure and stressful environment

Good work If you want earn ot