AIA Malaysia (Insurance)

Reluctant to merge/change/transform business area that is saturating to uplift the performance

Working with CN causes communication issues with non-chinese speaking staff in MY.

Training is very general, mostly for information and basic skills

Processes were not in line with company values

Office politics are very noticeable, very high expectations for new joiners but lack of learning material. The work rate also high which need to do the overtime. The HOD wont side with you, he/she more prioritize the SG people first, whatever you said or give your concern about the job, they just wont listen, which the staff welfare is quite neglected. If the seniors or Manager did not like you, they will create an "environment" for you to willingly resigned from the company. Micromanage all the time. Very toxic working environment. No recommended. You can see the turnover is quite high, but the choice is yours. I've experienced once, never ever I will go back to those environment. Not good, 0%.

Not encourage for fresh grad as basic pay starts is very low

There is no direct hotline for consultants to check in with the back end team with regards to underwriting certain cases and servicing clients. Either you send in via email or request via their agent's portal to enquire the status or seeking assistance. Culture and immediate support depends on the agency you are working in. Company good doesn't equate to good team, management support and culture.

Internal competition may exist within agency

- Management troubles when delegating works and projects

worse pay compare to industry