AiChat Sdn Bhd Employee Reviews & Ratings

However, there is no room for growing your talent here.

A fast-paced and often unpredictable nature of the industry. The rapid development and adoption of AI technologies can lead to frequent changes in job roles and responsibilities, making it challenging to establish long-term strategies.

-Lack of priority and focus. Long term alignment needs to be established between product dev, sales and GTM. -External HR vendor is a challenge to work with so communication with employees definitely has rooms for improvement.

- Legacy Code everywhere (be prepared) - Poor documentation - Need major overhaul on their internal system - Weird workflow within the engineering team

Business side of the Team get loads of requirements and tries to incorporate everything in core product making the product out of the scope. Each business person has high priority new requirements everyday and this makes previous requirements on hold.

Weird management, as an engineer you may stay here for a while, but you may stuck on the career ceiling if you stay too long.

no clear direction for the company proceed

Experienced delays in salaries. Once, the delay was 10 days long and we were only notified on the day we were due to receive it with no expected date in view. CEO shrugged off this delay blaming it on the clients. Telling us he would also like to know when they would pay. The lack of regard for his employees is appalling. Witnessed a few colleagues being asked to leave. Claims are not reflected in payslips, no clarity on which claims are paid or not. No internal HR, external HR not responsive. CEO’s ideal of flexibility is providing us with two shifts, 9-6pm or 7-10pm. No proper onboarding, pushed to the most experienced staff left.

need to work remotely, where communication is a challenge. project management can be improved.

- Product priorities can sometimes shift due to the fast-paced nature of the industry. - Incentives could be improved to better recognise team efforts.

- Current salary levels could be reviewed to stay competitive and in line with inflation. - Work can be demanding at times, particularly before go-live periods, occasionally requiring extra hours. This is being partly addressed as we hire additional resources.

- The work environment is fast-paced, especially around project deadlines, which can sometimes feel stressful. - As the product continues to evolve, priorities can shift from time to time, so you need to be adaptable and comfortable managing changing focus areas.

I think overall is great for a growing startup

- As the product evolves, priorities may occasionally shift, which requires flexibility in managing focus and tasks. - Collaborating across multiple time zones can take a bit more coordination, especially in urgent cases, and may sometimes involve adjusting working hours.

- Like many tech companies, there is always room for improvement in product and project documentation, especially for the seamless onboarding of new hires. - Additionally, the workload can be quite challenging, especially after someone left.

Fast-Paced Environment: The fast-paced nature of the work can be stressful at times, especially during project deadlines. However, it also keeps things interesting.

Very poor in management skills.
The bosses have a habit of sending Slack or email messages even whatsapp after working hour until midnight. They rarely appreciate their employees’ work and tend to be quite mean when communicating with them. They also seem very tone-deaf toward their staff. I’ve seen and experienced several instances where employees were asked to work on public holidays (on very short notice) and were told to take their day off on another date. There were also cases where employees had to stay up all night due to extremely heavy workloads and very tight deadlines. They conducted mass layoffs within less than a week and paid the severance in installments over several months.

The work is fully remote for Indonesia team, so it can feel a bit quiet or boring at times, but everyone on the team is very kind and supportive.

-Salary got delayed beyond the normal monthly term -Be prepared to do more than what you are paid for -Underlying issues/bugs on the chatbot infrastructure -Founder has a tad bit traditional mindset -Insufficient resources to work on fixes yet founder insist on getting client to pay for service despite the chatbot inadequacies

- no career growth - the number of workers is just enough, leaving small room for improvement

nothing so far, nice place

Fast-paced environment may occasionally increase workload Some processes are still evolving as the company grows

Some restructuring was going on last couple of months, sad that some colleagues were asked to leave. however, i guess this cant be help as everywhere is going through the tech layoff now..

because the company any problem finance , which is sometimes salary too late

expected to work after working hours, sometimes weekends too. expected to take on roles of those who has left the company and ceo does not see urgency to get replacements. - the ceo, kester, normalise the behaviour of texting after hours (personally there should be boundaries) - worked here for almost a year and i dont see any clear direction of the company, questionable on the prospects of the company, although a lot was promised during the interview process. - bonus: working here, you stand a chance to receive your salary more than a week later. ceo cited due to pending payment so red flag about company’s financial standing.

During peak periods last year, managing multiple concurrent projects with tight deadlines was demanding. However, I'm pleased to see that the company has already addressed clearer project prioritisation, better resource planning and defined job scopes are now in place. The fast-paced environment remains energising and these improvements make the workload much more sustainable.
 The leadership team's responsiveness to feedback is evident in how quickly they've made these operational adjustments.