People and culture
Mar 19, 2026Pros
- Very agile & fast paced team - Supportive bosses and peers - Full empowerment - Safe space
Cons
- Align with regional team - Constant changes (sometimes good, sometimes not)
Back to Carsome
Carsome Reviews
E-CommerceLevel 9, Kym Tower, Jalan Pju 7/6, Mutiara Damansara, 47800 Petaling Jaya, Selangor, Malaysia
40 reviews
Sales & marketing executive
Mar 19, 2026Pros
Helpful colleague to learn from
Cons
Somehow i found there is no worklife balance. For example, i may have to answer clients on Saturday, or input clients data. Sometimes Sunday will receive message in team's WhatsApp group, all without claimable OT. A true work-life balance is working from Monday - Friday, 9-6pm with Friday early back to home, such that 5pm go home. Any hour later than that should be claimable OT.
Inbound customer service representative
Mar 19, 2026Pros
Have alot of fun activity
Cons
frequent SOP changes in a very short period
Executive credit admin
Mar 19, 2026Pros
good environment to work bcs mostly worker is younger not too old like cooperate company, easy to discuss and more understanding
Cons
too many manager/team leader in one department.
Customer service representative
Mar 19, 2026Pros
The environment is quite nice, the employees are nice as well the team leader. I enjoy working here. There are a lot of ongoing events that keep the employees engage.
Cons
Hoping that can have a better offer on salary as well as another incentive like attendance allowance / transport ( which is mandatory for all )
Executive administrator
Mar 19, 2026Pros
Fast-Paced & Dynamic Environment : Carsome’s dynamic and fast-moving culture encourages continuous learning and adaptability, which helps employees grow their skills quickly.
Cons
7-Day Operational Model with Limited Rest Days : The company operates 7 days a week, and operation staff are scheduled for only 1 day off per week, which rotates. This means that rest days may not align with weekends, and off days on public holidays are not always guaranteed. While this setup may suit some, it can make work-life balance challenging, especially for those with family or personal commitments.
Credit administrator
Mar 19, 2026Pros
-Nice environment -Good teamwork with great communication approach. -Overall benefit quite satisfying.
Cons
-Some department have different communication approach. So it really depends on how you counter that problem. -Salary wise is at neutral level. -Some of your opinion might not be heard, be firm and strengthen your fundamental.
Executive, business development
Mar 19, 2026Pros
Great offer, smooth conversations and processes.
Cons
Poorly Managed Hiring Process: Company processes offering a position which they later could not fulfil. Deceptive Practice: Company intentionally misled into believing I had the job, despite signing and agreeing on the LOA which can be considered unethical. Short Timeframe Rejection: Quick turnaround from offering the job to rejecting my employment with an excuse of 'internal complications'. On top of that, via WhatsApp instead of an official letter or email.
Assistant manager
Mar 19, 2026Pros
- no micromanaging working style - the line supervisors are open to any new working methodology - casual working style
Cons
- top management needs to improve in deciding what's best for both the company and employees. - always rush in making decisions which leads to improper work plans and double triple work.
New car dealer
Mar 19, 2026Pros
Friendly staff and nice environment
Cons
Still new and have to learn new thing