Anonymous employee
Mar 19, 2026Pros
Opportunities for advancement, some departments can be flexible but it's not consistent, compensation is usually good with bonuses
Cons
Not always flexible , poor management , not clear direction post merger

Professional ServicesNo. 2, Jalan Perdagangan, Jalan Subang Mas, Pusat Perdagangan, 47620 Subang Jaya, Selangor, Malaysia
Opportunities for advancement, some departments can be flexible but it's not consistent, compensation is usually good with bonuses
Not always flexible , poor management , not clear direction post merger
After the ACE acquisition, it has become an enormous company with lots of opportunity. The legacy Chubb company is more focused on work/life balance which is something the legacy ACE company lacked entirely. We're seeing the shift and it's been wonderful for the legacy ACE folks.
After the ACE acquisition, there still is much turmoil within the company with regards to merging the talent and processes between the companies. I'm sure it will ease in the coming years.
great people to work with
Technical solutions need improvement to be more competitive.
Loyal to its employees. Good work/life balance.
Large organization. change takes time
Dynamic business with very professional and technically able people. The integration of ACE and CHUBB has naturally been a challenge but a year after the merger is settling down.
It can be hard work. Expectations are high sometimes unrealistically so. The technology is dated. Senior managers may need to work on how they give feedback to avoid turning people off.
Great benefits, great PTO policy (I get 20 days a year), flexible work schedules available, and ability to work from home. Regional leadership is great, and open to new ideas and less rigid career development plan than many other companies.
Regional leadership is great, but home office is very slow to take action on anything and justifies extreme caseloads and high incoming claim counts by saying we are "already overstaffed". Per word of mouth, ESIS (TPA of Chubb) is on the low end of the totem pole when it comes to salaries. They identify high achievers and work them to death for no extra compensation--and when they do reward you, it's in the form of bonuses that are taxed at a super high rate so you only end up seeing half of it anyways. If you present yourself as ambitious, they will milk it for all its worth. They focus on hiring young professionals straight out of college that don't know any better and will work themselves to death to get ahead.
Strong Company with talented underwriters
Bureaucratic environment post-acquisition and limitations of upward mobility
Nice people, good pay and benefits.
Communication could be better. Units need to learn to work better together to make processes easier.
I'll be leaving soon Yea
The whole company will be outsourced, Legacy ACE will hit the road with all the work they will have. Good Luck!!!
Underwriting Competency and Knowledge Good benefits
Difficult to get recognized for hard work Salary increases with growth aren't as aggressive as some competitors