Chubb Employee Reviews & Ratings

Boys club mentality and not much respect for lower level staff.

The amount of work given and what is expected out of each employee is unrealistic. 20-40 calls a day and 5-10 new claims a day. You will be doing the role of two people. Workflows frequently change due to regulations. Chubb had a pension, but got rid of it which is disappointing. Bottomline is that the company is frugal and will overwork you.

Repetitive tasks, no full remote options when I was there

Morale at this company is terrible. All management plays favorites. The pay at Chubb is below average. Raises and bonuses are laughable. The owner Evan Greenberg is the 2nd highest paid insurance owner and doesn't invest money into his employees. Christmas parties are in office and they ask you to bring sides during flu season. Christmas bonuses or gifts are basically non existent. They advance you by your skin color and sex, not by your qualifications.

Leadership continues to push work from office post-pandemic, where majority of employees now want more flexibility to work from home. Processes and procedures are cumbersome.

Company culture seems unwilling to adapt to 100% remote working even though working through the pandemic 100% remote the company experienced HUGE PROFITS. Not seeing the opportunities which present for employees in a 100% remote working environment seems short sighted and rigid.

Working in the mailroom you do not get the same perks and amenities that the upstairs does Expected to do astronomical loads of work in literally no time Have to go behind the people upstairs work and fix their mistakes

Poor culture post ACE integration Low salary for non-Underwriting staff Insufficient resources and funding to complete enhancements being requested Majority of work is rushed hence quality of BAU, projects & initiatives commonly sub-standard

Inexperienced management team who refuse to accept that diversity is the key to fresh ideas/methods. Tunnel vision and decisions based on whether they like you, not your ability and ambition. They put Brokers first, employees second. Bonus is awful in comparison to other companies in Finance. Pay is below the market average by 15-20%.

Too much of middle mgmt

The old Chubb is gone. This is ACE with a skin of Chubb. Lots of well-trained talents, decent managers and professionals are compelled to leave the company by putting irrational head on each old Chubb head. In Some areas, things are even worse, they hired a lots of ppl from tier 2,3 local companies to run the management team. Almost all the original department heads left the company with artificial pressure.

Systems are a little dated

No Paternity and stuck in the past

Yesterday, the co shared that they would like us to RTO in 2 weeks. This messaging is totally different from what the messaging has been since COVID. I love Chubb, but it seem tone deaf that in a middle of a global pandemic with no therapeutics, no vaccine, schools closed or not operating at normal to tell employees you have until 9/14 to get back in. If you need dependent care find it! What a wonderful message to people who may already be struggling as a single parent and trying to balance distance learning, work and running a home. Nowadays, one just doesn’t “find dependent care”, after school programs are not operating, day cares are limited and neighbors/ friends are social distancing. I am utterly disgusted

I don't have any issue or bad concepts about Chubb Insurance, all my comments to this company will be "Chubb is an Amazing company.

You work no matter what time of the day

Nothing to complain about during my time there.

not advanced using software. no big data push

Very siloed environment with transfer required

No support from upper management, lots of favoritism

Personal Health Insurance is not the best Pay could be more

Heavy work load, extended hours

No training. They give you about a week of “training” which is just reading policy to you word for word with no realtime explanation or practice and throw you in to the deep end expecting you to know it all. Big case load with no support.

Could improve merit pay raise opportunities

There isn't any real room for growth until you've been working there for years. They also give you penny's on a dollar as a "raise".

No cons felt so far

Stressful environment, bad training, large sales goals

Pay, Benefits and Career Growth

None, none, none, none, none

Worked in a group that was outsourced.

Overburdened middle-management, out of touch leadership and a cliquey culture that is germane to the mid 1970's at best. Also the most nepotism I've ever witnessed in a workplace.

The p&p reviews (box ticking exercise) Bonuses for the staff you never see. Lack of headcount to properly resource and manage a fair and reasonable workload. Totally inadequate (brand new but inefficient) systems that regularly freeze, run at snails pace or completely go down. Being told the company is doing great 11 months of every year but in the 12th month at pay review time theres never any money "in the pot" yet we hear of people offered more only once theyve threatened to leave? As above no expectation to work unpaid hours but you wouldnt be stopped doing them. No point anyway because it wont give you a 1 or a 2 in your performance review anyway. The company systems and processes pun you back from really going above and beyond your regular role simply because youre too tied up trying to simply achieve the work you already have in your own teams bubble!

They do not offer compensation in market standards

The pay is very low for such a huge company

Work life balance. With COVID, I have been working from home for more hours than when I was in the office.

Lack strategic leaders, very messy ,tight resources , poor at planning, no work life balance

Compensation is not on par with the market. Low executive development and training. Company senior executives are too old school. Little to none succession plan.

Lack work/life balance, very large case loads, not enough staff, management expectations unreasonable, set up for failure, a culture of fear, retribution and retaliation, with HR unresponsive.

After being bought by Ace, it became a micro-managed environment. So I started working from home a few months after the merger. Not very many minorities were promoted out of the CPC. Lots of gossip mongers at CPC, best to stay to self. I was making a little over 35k after being with them over 3 years, pay was low in my opinion.

The workload was taxing and challenging.

Turnover can be pretty high

Opportunities to progress very slim.

antiquated ideas and set up. Reminds me of the days when we referred to admin as secretaries. Very old school.

The workload and management were not the best

Low bonus even though performance was good

Work pressure rest all is good

Payscale structure not the greatest. The Claim Assistants are the lowest paid but do most of the work.

Work gets repetitive, advancement is unlikely unless you work in home office or one of the larger offices. People tend to get stuck in whatever they were hired to do for years and you'll get minimal raises. The computer systems are pretty old and require a lot of extra work to get simple tasks done.

No significant cons in my opinion

Poor management. No growth potential. Low pay.