Customer Service Executive at Experian Information Services Malaysia Sdn Bhd - Kuala Lumpur
Role Summary
Join Experian as a Customer Service Executive where you will play a vital role in ensuring customer satisfaction through effective communication and service delivery. This position is ideal for individuals with a background in customer service and a passion for helping clients.
Job Description
As a Customer Service Executive at Experian Information Services Malaysia Sdn Bhd, you will be responsible for handling daily customer order fulfillment, ensuring timely and accurate delivery. You will manage incoming and outgoing customer communications, maintain detailed records of interactions, and provide feedback to management regarding customer insights. Additionally, you will promote relevant products to enhance business revenue and assist with new product testing and launches.
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Job Requirements
Diploma or equivalent in Economics, Information Technology, Business Studies/Administration/Management, Marketing, or Commerce
2-5 years of experience in B2B customer service, preferably in the banking industry
Proficient in English; ability to converse in Chinese is a plus
Strong commitment to customer satisfaction and timely service
Ability to achieve assigned KPIs and contribute to team efforts
Customer Service Executive - Frequently Asked Questions
What is the salary for a Customer Service Executive at Experian Information Services Malaysia Sdn Bhd in Kuala Lumpur?
Experian Information Services Malaysia Sdn Bhd has not disclosed the salary for this role.
Where is this Customer Service Executive job located?
This Customer Service Executive position is based in Kuala Lumpur, Malaysia. This role is hybrid — part on-site, part remote.
What qualifications do I need for this Customer Service Executive role?
Experian Information Services Malaysia Sdn Bhd is looking for Diploma or equivalent in Economics, Information Technology, Business Studies/Administration/Management, Marketing, or Commerce; 2-5 years of experience in B2B customer service, preferably in the banking industry; Proficient in English; ability to converse in Chinese is a plus.
How do I apply for this Customer Service Executive job at Experian Information Services Malaysia Sdn Bhd?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-09.
Quick Info
Company
Experian Information Services Malaysia Sdn Bhd
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
5 skills
Click to submit your application
Required Skills
Customer Service Executive Salary at Experian Information Services Malaysia Sdn Bhd
Experian Information Services Malaysia Sdn Bhd has not disclosed the salary for this role.
How to Apply for This Customer Service Executive Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Experian Information Services Malaysia Sdn Bhd asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-09, so apply early.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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