Flex

The customers are ignorant, and like other retail locations, we are told to cater to them. I don't mind helping people out who deserve to be helped, but you come across those completely ignorant, "the world revolves around me" people who think that everybody owes them something ... and if they whine enough we are supposed to give them what they want. This to me is a stupid practice in any business because people need to learn to be responsible for their own mistakes and actions, but instead they reward these people and give nothing to those who respect the system and treat others kindly. To me it's backwards, and so I feel morally exhausted sometimes.

Low pay for a hard work

a bit of cronyism, sometimes require hard-to-achieve things

The area is in a suburbs.

Management need to negotiate with customers although customers is always right.

This company is only profit driven. The treat their employees terribly when it comes to compensation - less than 2% annual raises, changing compensation and bonus plans mid year with no notice. What is someone living in San Jose supposed to do with that?

Management was not professional. They are the reason for our account to be terminated and didn't grow new business

Rigid & Long decision cycles

Always downsizing and lay off staff. Do not encourage creative thinking. Lots of politics. Like a dying empire.

Less hike other than that nothing