Flex Reviews — 991 Employee Reviews

The pay is not bad and there is a lot to do, which should translate to a lot of experience and potential opportunities down the road, in theory.

You want stress? They got stress. You want work life balance? I wish you luck. TL;DR Flex has a terrible culture and work environment. In Memphis they do 3rd party logistics (3PL). That means doing contract work for Flex to provide services for big name brands at rock bottom prices. Upper management underbids contracts to win them and then overworks everyone to try to fulfill them. 10-20% of the people do about 80-90% of the work. Middle management's main job is to make excuses to customers and upper management for why Flex can't deliver at the level they agreed to in the first place. SPOILER: It's because upper management agreed to deliver Ferrari results on a Fiat budget, but saying that out loud is just a different way of saying "I wish to resign my position effective immediately." So no one does. Everyone is in it for the money and everyone in middle and upper management is exclusively in it for themselves. The half-life for management is 6 months to a year. Flex will never change this business model and that is why these contracts and the Memphis site are doomed to failure or perpetual struggle. Flex closed all of their other service sites across the country. Memphis is the last one, and it is always hanging on by a thread. There is one main account keeping that site alive, and that account has been on life support for like 20 years. They are almost always talking about pulling the plug. If you know, you know. Flex and its customers have no problem working anyone to death if you let them. Their pandemic response is proof of that. They made people they could have easily let continue to work from home come back in way too soon and a lot of people got COVID-19 that did not have to as a direct result of that. As usual, Flex lied about it and claimed no one got COVID-19 inside the building, but of course they would say that. The State of Tennessee passed liability protections designed to protect businesses from COVID-19 lawsuits in the Summer of 2020 right after Flex Memphis made everyone come back on site. They do not care if you die because they can't even be sued if their negligence gets you killed by COVID-19 thanks to Tennessee's crooked government. Outside of IT, it is not a good idea to try to stay there long term. Doing so could literally destroy your life. IT does pretty well, but the overall environment is not the best in part because everyone hates their job since it is impossible to meet the demands with any consistency, and in part because their senior leadership is hired and retained based entirely on their willingness and ability to ignore reality, smile, and lie through their teeth about anything and everything.