Ingram Micro Employee Reviews & Ratings

From the huuuge huge workload and aggressive deadlines I got lots of health issues, I heard that many other colleagues, too. I was diamissed and replaced by a person from another ethnicity without any explanation. And my personal data has been stolen by the security breach which took place in 2025. I have no words... this is just a toooo bad place.

None I can think of

Routine layoffs, nobody here has job security

The ERP needs to move from Mainframe to SAP

Nothing as of now. So for all good

Culture, work load, compensation much lower than (IT) industry average, demands on personal time, your family comes second to the company needs even on weekends. No excuses accepted for not meeting weekend demands. You will be expected to work on vacation and limited holidays. Too many mid level managers who have zero qualifications to manage their bank accounts, much less professional IT sales people. Inside Sales reps are treated like expendable robots, paid pathetic wages and required to be willing to give up their home life on a moments notice. Since being let go and working at other companies, as I experienced before working at Ingram, I've enjoyed the fact that skills and practices I learned elsewhere are appreciated while they were highly criticized while I was at Ingram. I had much better sales manages before and now after Ingram who actually know how to manage people in a positive manner. At Ingram you get to be manager by tenure and strong internal connections, not for your abilities. HR supports the manager no matter what, not the employee. Don't ever assume otherwise! There is no objectivity regardless of the circumstance. I was not allowed to be ON vacation even when I was on PTO but Alain Monie will get up at the annual required awards "meeting" in Buffalo and brag about his extensive vacations. All I can say is "It must be nice". I don't know what level position is required to obtain to actually be able to not work on your PTO, but it certainly is not a field sales rep. There's a reason why attrition is so high, and account loss to competitors is so easy. I continuously had customers complaining about Ingram practices, and coworkers complain about my boss taking so much of their time. Tech Data etc have eroded a large amount of Ingram's revenue and destroyed the GP. Ingram grows by giving away product, crediting back dollars after the sale and the sales teams pay the price for it even if they didn't work at Ingram when the mistakes were made. In Buffalo, Ingram leverages the fact that there aren't many other IT companies at which to work, and that most people working there don't want to leave the area. Most Buffalo employees would rather be miserable than move to another state with more IT related jobs and Ingram uses that to it's advantage.

Working overtime, no budget for additional help, no budget for leveling up, a lot of behind-the-scenes changes with a lack of concideration for the process and well-being of the employees, arrogant expectations for overtime work.

Subjective to your direct manager, could be hell could be heaven

for technical there isnt any space to grow salary is average and bonuses too

There are no cons everything is good

Communicate Clearly and Consistently: Ensure that your team understands their roles, responsibilities, and the overall goals of the organization. Open and regular communication helps in aligning everyone’s efforts.

As it is BPO, there aren’t many core functions here - mainly back office outsources teams.

They don't pay you for the additional 20+ hours of work per week that's expected. They treat people poorly, especially those in regional/remote areas and they will fire you with 0 notice without issue or care. You can show up to work and find your badge not working one day. The most they'll do for you is back up your desk and bring your box to you at the door.

biggest problem here is corruption & trust, here you learn how not to trust anyone in corporate world, human resource team change benefits structure within few months they hire a person, managers show great loyalty and enthusiasm towards their company at the time of interview and later on ask for gifts (exactly as Government officers do). its always demotivating to see same people getting increments, promotions, gifts (just because the person is working 24x7 as housemaid/driver for managers family). Most of the decision makers doesn't even know people beyond regional managers, so its really very important to keep your bosses happy by any means if you want to grow in this company

You will be driven into the ground in your first year with the promise of advancement, and then when you’re just a husk from being overused, they’ll reprimand you for not doing enough.

I haven't found any yet...A great place to work and a place where you can truly advance your career.

Promotion is hard. ARCHAIC systems for ERP

-couldn’t work remote at the time -too many layers in some orgs

Not easy to climb up the ladder

None for now. Maybe career growth is slow.

Nothing really, other than working from home

Unachievable targets set by stakeholders, poor customer technical support, very little communication between business functions

Negative no issues here today

Huge company... many times it is difficult to find the right folks to work with internally. And while there is a real attempt to act as a small nimble company, policies and procedures make that extremely difficult.

The decision-making process often felt slow and lacked clarity,

The company is simply a "mess", no investment in its employees, very flat organisation and no career path

No work-life balance and bad appraisals

More flexibility in the schedule

Not many opportunities for development

not any cons I found

There is too much centralised decision making

Not many opportunities to grow and compensations are average.

Small office environment with limited networking opportunities

No Work from home benefit

Well just heard horrifying stories of how some HR professionals lost their jobs. NEVER ever speak up IN THIS ORGANIZATION - these guys are paying the price of speaking out and sharing realities on ground with GLOBAL teams. Stay away if you are applying, move out as no one is safe. If this happens to HR teams ...imagine others. looks like people responsible for compliance are first putting up traps and then blaming people for acting under senior guidance . SLOW CLAP. No one is SAFE. Hope the GLOBAL CEO can take note of this. It is such a serious matter- your reputation was just thrown in murky waters. (written on behalf employees wronged)

top management never interact with normal employees a lot of politics not a great merit increase

Limited opportunity for career growth

Less Diverse than expected it to be

Not employee benefits and employee friendly policies

Unstable due to shareholders interests. Seem to always have layoffs.

Career development should on priority

The place is sometimes poorly managed

Slow salary and career progression, not much offering trainings/sessions for advance upskilling

Salary below market and no bonuses

ERP Structure is outdated, simple problems could be resolved with another ERP system (SAP)

More strict policies after covd, however, management are flexible

More and more involve in part of business which should be partners aria

Career opportunities in regional teams

work life balance is a problem

No cons as of now