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Marriott International

Marriott International Reviews

Hospitality183, Jln Bukit Bintang, Bukit Bintang, 55100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia

1680 reviews

Anonymous employee

Mar 10, 2026

Pros

They have employee appreciation days Upward movement within the business is not only possible, but likely

Cons

Like with any hospitality job, it can be difficult to get time off when needed

Anonymous employee

Mar 10, 2026

Pros

- Nice immediate team - Great Discounts

Cons

- Shift work - Parking - Difficult to get consistent hours

Director of rooms

Mar 10, 2026

Pros

None that can be named

Cons

Political Abusive Top Down Doesn’t care about employees

Director of engineering

Mar 10, 2026

Pros

Decent salary Good hotel perks Fun field

Cons

24/7/365 industry Varies by property

Food and beverage operations manager

Mar 10, 2026

Pros

Solid benefits. 401k, health, dental, eye. Stock purchase available. Good opportunity for networking with vast community. Discounted hotel stays.

Cons

Difficult to get things done. Nearly all properties are owned by third party. If ownership group is difficult, you will notice immediately as it created a lot of finger pointing for responsibility. Training is a joke. It was uphill coming in as experienced manager. New managers beware. No mentorship structure in place. Garbage bonus structure that takes into account property measures that your department may have no influence on.

Housekeeping manager

Mar 10, 2026

Pros

Hotel discounts around the country

Cons

Leadership did not advocate for middle management

Sous chef

Mar 10, 2026

Pros

Great opportunities, pay very competitive, large brand, good employees

Cons

Middle management is not always good, very corporate at times, high expectations with inconsistent aid.

Vice president, big boss

Mar 10, 2026

Pros

Good food, home made stule

Cons

Needs to open 7 days

Front desk agent

Mar 10, 2026

Pros

Very supportive staff. Way once you are trained

Cons

The schedule comes out weekly and you have little to no control

Human resources manager

Mar 10, 2026

Pros

NA its a Marriott and Business Hotel

Cons

There are two things that I bring into the culture of any hotel. Cleanliness and Friendliness. These are the foundation to any hotel property sucess. Also communication between departments sales, front desk, Engineering and housekeeping etc.