Mastercard Employee Reviews & Ratings

Some manager aren’t good and are toxic

None that I can think of at the moment

Open seating means get there early or find a seat next to someone that has nothing to do with your department.

Almost no work life balance and lacks the human touch

- Less growth both salary and learning wise - mediocre company overall

3 days per week office is mandatory

Minimal promotion opportunities at senior level

- lack of coherence among managers about work-life balance which is a value that is highlighted by the company - performance evaluations depend on ideas/stories a person who didn´t work with you make of yourself - a lot of subjectivity to evaluate employees depending on each manager style - feedback without clear evidence

There is no cons, it is a great place to work

Some progress is slow due the large organization

None ideally, but some people do not like mandatory 2/3 days in office every week.

There appears to be an imbalance in how opportunities, visibility, and recognition are distributed across the team. Communication and decision-making often happen within smaller informal groups, which can unintentionally favor certain employees. This has led to perceptions of inconsistent evaluation criteria and limited transparency in assignments and career growth.

No cons, that I can think of.

terrible senior leadership micro managing

Old technology, three time zones

Nothing I can think of

Lots of oncall support Old infrastructure

Salaries aren’t at par with other firms

Mastercard is a good company, but GBSC HR is the worst department inside MA. A one-point Career level change will take several years, and you might be lucky. Salary is not tallying with quantum of work.

Office space not optimal, pending our new office grand opening.

recruiting time takes longer than it feels like it should & now expected to make it in office 3 days a week

less CTC compare to market

Not really any cons I can think of actually

Nothing to share at the moment

Takes a long time to specialise

- hybrid work (remote / onsite) - pay is a bit lower than industry average

- Missing Balanced Scorecards for Company strategy definition - Be more agile.

The work could be better. They are still using old software and the approval process takes a lot of time.

Annual salary increase relatively low

Some of the upper management is bias. For example the last 8 promotions in my dept have been in India teams only, while people on USA teams are told “there’s no budget for promotions”. Great place to work if Indian, otherwise don’t expect a promotion. Mandatory 3 days in office is ridiculous, especially when there’s 2 people for every desk. So many times people can’t find a parking spot and have to come back later. Or if they find a spot, they have no open desk. And yet they monitor everyone’s badging in/out. 12+ hour work days, so much micro managing. Been with MC a long time, since Ajay left the company has become worse. They have employee surveys and many complain about the in office policy but upper management changes nothing.

Not the best place for a fast-paced and performance-oriented career.

Less career growth and repetitive tasks

I haven't find out yet.

slower compared to a traditional tech company

Lacking innovative solutions these days

Slow career progression trajectory in a corporate environment

However, lots of politics and diversity initiatives is not consistent across the company. Biases are blatant in certain teams. This can be team specific as the culture of the team is based on the leaders

Pay movement might not be as competitive as market rate.

1. YoY and promotion-related increments are laughable. The increase in expectations at the next level almost always does not fit your salary increase 2. Most people managers dont really care for their squads. This is because being a people manager is like a requirement to make principal, so they dont coach out of love, but just to get that promotion. They are also very busy, so dont expect much mentoring 3. The Mastercard Way, AKA our rules, only really apply to those who are not principals. I've seen a principal threatened a manager's well-deserved promotion over paperwork issues, i've seen principals blow up in a vendor's face, etc. But what are you gonna do? report your boss and lose your job? 5. Upward feedback does not exist, despite it being part of the evaluation. 6. There is no training whatsoever, especially for lower level consultants. So there is a big discrepancy in performance. This is also true for managers, so some managers are respectable leaders while others should have stayed as consultants 7. I found that a lot of managers are very good at telling people what they are doing wrong, but are surprisingly quiet when it comes to specific steps one can take to improve. 8. Senior management is very stingy with money. Good luck getting them to pay for anything without a fight

pay was on the lower end

Pay is not industry competitive. Salary reviews happen yearly.

there can be long work days

Salary increase is marginal department is expanding too quickly causing promotions to slow down

Politics. Not recommended. Career stagnation.

Emphasis on moving fast means that there's little room for work-life balance if you are to keep up.

Office culture is average due to the location

company is not good at all

Compensation varies hugely across teams. No huge benefits

Management - People leaders are normally promoted based on being great individual contributors - hundreds of people leaders are poor managers and will continue to be promoted and have teams under them Purchase Office - It is quite difficult to be based out of the New York City Office and may need to be in Purchase NY multiple days a week - So sadly you are paying NYC rent/taxes while not being paid a New York City salary

Nothing for me, everything is smooth :)