4 live Shangri-La Group vacancies on SuperJobs, across Kota Kinabalu, Sabah, Malaysia and Taman Pulau Pinang, Penang, Malaysia. Apply direct, free and with no agency fee.
Shangri-La Group was founded in 1971 in Singapore by Robert Kuok, initially starting as a single hotel business. Over the years, the company has expanded significantly, becoming a prominent player in the hospitality industry with a global presence. The Group is now headquartered in Hong Kong SAR and operates under five distinct brands: Shangri-La, Shangri-La Signatures, Kerry Hotels, JEN by Shangri-La, and Traders. This growth has been fueled by strategic expansions into key gateway cities and markets around the world, allowing the company to establish its presence in some of the most prestigious locations.
As part of the Kuok Group, one of Asia's most dynamic conglomerates, Shangri-La has diversified its offerings beyond hospitality to include quality real estate and investment properties, wellness and lifestyle facilities. The Group's commitment to excellence is reflected in its ability to create environments where people can come together to live, work, play, eat, and rest well. With over 10,001 employees, Shangri-La continues to thrive as a leader in the hospitality sector, consistently achieving milestones that enhance its reputation and service quality.
Shangri-La Group specializes in providing luxury hospitality services through its extensive portfolio of hotels and resorts. The company is dedicated to delivering exceptional guest experiences, characterized by warm hospitality and high-quality amenities.
Core Services:
1) Luxury Accommodations – Offering a range of opulent rooms and suites designed for comfort and relaxation.
2) Dining Experiences – Featuring diverse culinary options, from fine dining to casual eateries, showcasing local and international cuisines.
3) Event Hosting – Providing state-of-the-art facilities for conferences, banquets, and social events tailored to client needs.
4) Wellness and Spa Services – Offering rejuvenating spa treatments and wellness programs to enhance guest well-being.
5) Family Experiences – Creating memorable family-friendly activities and accommodations that cater to guests of all ages.
6) Real Estate Development – Managing and developing commercial properties and residences that complement the hospitality offerings.
Notable Projects & Initiatives:
- Expansion into key global markets, including recent openings in Europe and North America.
- Implementation of sustainable practices across all properties to minimize environmental impact.
At Shangri-La Group, the workplace culture is defined by a commitment to excellence and a passion for hospitality. The company fosters an environment where employees are encouraged to innovate and collaborate, ensuring that every team member feels valued and empowered to contribute to the guest experience.
What It's Like to Work Here:
1) Collaborative Environment – Teamwork is emphasized, with employees working together across departments to achieve common goals.
2) Diversity & Inclusion – Shangri-La celebrates diversity, promoting an inclusive workplace that respects and values different perspectives.
3) Innovation Mindset – Employees are encouraged to think creatively and propose new ideas that enhance service delivery and operational efficiency.
4) Career Growth – The company invests in employee development through training programs and career advancement opportunities.
5) Work-Life Balance – Shangri-La promotes a healthy work-life balance, recognizing the importance of personal well-being in achieving professional success.
Workplace Environment:
The workplace at Shangri-La is vibrant and dynamic, filled with dedicated professionals who share a common goal of providing outstanding service. The atmosphere is supportive, with a strong sense of camaraderie among staff members, making it a fulfilling place to work.
Core Values:
- Excellence in Service
- Integrity and Respect
- Teamwork and Collaboration
- Innovation and Creativity
- Sustainability and Responsibility
In conclusion, Shangri-La Group is not just a workplace; it is a community where employees are inspired to deliver their best, fostering a culture that prioritizes both guest satisfaction and employee well-being.
Shangri-La Group is currently hiring in Kota Kinabalu, Sabah, Malaysia and Taman Pulau Pinang, Penang, Malaysia. The employer lists 7 benefits on its SuperJobs profile.
Money & Compensation: EPF & SOCSO Contributions
The company contributes to the Employees Provident Fund (EPF) and Social Security Organization (SOCSO) for employee welfare.
Leave / Time Off: Annual Leave
Employees are entitled to annual leave for rest and relaxation.
Health & Insurance: Medical & Dental Coverage
Comprehensive medical and dental coverage is provided to ensure employee health and wellbeing.
Salary/Pay: Performance Bonuses
Employees may receive performance bonuses based on their contributions and achievements.
Career Growth: Professional Development Programs
The company offers various professional development programs to enhance employee skills and career growth.
Work-Life Balance: Flexible Working Hours
Employees enjoy flexible working hours to maintain a healthy work-life balance.
Hong Kong
Yes. Shangri-La Group has 4 live vacancies on SuperJobs, the newest posted on 8 October 2026.
We are seeking a detail-oriented General Ledger Supervisor to maintain and reconcile our financial records. This role offers an opportunity for growth within a dynamic team in the hospitality industry.
The Assistant Outlet Manager is responsible for overseeing daily operations and ensuring high standards of guest service and product quality. This role involves managing a team and ensuring compliance with hotel policies and procedures.
As a Learning & Development Manager, you will be responsible for developing and executing training plans that support business and talent development, driving leadership development, and promoting a strong learning culture within the resort.
The Hygiene Executive will ensure the highest sanitation and hygiene standards in the hotel, contributing to the overall guest experience. This role is ideal for individuals with a passion for maintaining food safety and hygiene.
Shangri-La Group has not published a salary figure on any of its 4 current vacancies. SuperJobs shows the employer's own wording rather than substituting an estimate.
Find answers to common questions about working at Shangri-La Group, including our hiring process, benefits, career growth and more.
Apply to any Shangri-La Group role directly on SuperJobs. There is no agency fee and no charge to applicants.
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