Service desk analyst
Mar 10, 2026Pros
Great people Always open to new ideas
Cons
Sometimes working on a company with a lot of different cultures can be difficult
Technology-Software5, Jalan Bangsar Utama 1, Bangsar, 59000 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Great people Always open to new ideas
Sometimes working on a company with a lot of different cultures can be difficult
Good culture, helpful team members
None. All fine. Office politics
Team are great and help each other out
Lots of changes at a senior level
Company spend to employee for new learnings
Too slow for career growth
work-life balance opportunities culture and values
nothing, SWO has a amazing culture never a dull moment when inside
It's very flexible to work there. The salary is very decent. You can try many things and direction.
Not stable. The job security is not high because it depends on your deal-making.
Easy to apply, You don't need a high background to find outsourcing jobs, Especially sales jobs.
Corp not sponsor account to learning online. Low income compared to other corporate's senior positions.
None - the company let's people go left right and centre while competitors have the decency to put people on part-time work for a while
The company is in total chaos. People are getting made redundant en masse and any review on here saying it's a great place to work is either paid by the company or HR is busy setting up fake profiles. The people aren't the brightest and the leadership team hides away in Switzerland surrounded by their cronies. Stay well away as you'll get the boot after the merger anyway.
The interview process was super clear and planned out well in a good amount of time, a lot of help and support is given to make sure you feel welcomed! The team is amazing and they always answer any questions you may have :) I think the most important factor is the opportunity I have received to grow within the business.
none so far from me !
Nice engineers, nice engineering managers, nice Engineering Directors and really forward thinking SVP of Engineering who was an awesome leader.
No sense direction for the software team from the people at the top. Still a very Sales person first mentality for software sales, which is understandable but one has to wonder if that is the correct way to go in the Modern IT climate.