Swift Support Services Malaysia

Salary freeze since 5+ years despite excellent performance year after year. Many experienced people paid well below comparatio 100. Working on your visibility is more important than doing an excellent job. Became too commercial. Old style management. More and more people are demotivated, young and old.

Very political, getting a decision made can take time

Management philosophy and operational structure

No career growth. You would be stuck in a single level for years and years. There is no standard promotion policy. Poor salary increments. Poor bonus percentage. Work life balance basically depends on the team you are in.

As with any organization going through transformation, the changes can be a little unsettling. The workplaces are in real need of updates, but there is a program underway to take care of that.

frequent management changes, limited opportunity for growth, Euro-centric, dead-end technology

Mid management in their mid-50ies: protect each others (zero growth opportunities), affraid of change, give lip service to HQs

Limited promotion chances within the team

- Job functions in Hong Kong is limited - Salary increment is not attractive enough to retain staff (Security Operations) - Early shift: as early as 7am - Team budget is not tight, but not utilized perfectly in a way that benefits the whole team - High turnover rate (resources wasted to train new staffs)

Too many organisational changes in the recent years Niche technology and business knowledge which are hard to be transferred to other companies