Swift Support Services Malaysia

1. Middle management sucks. Upper management just listen and believe what middle management says. 2. Middle management delegates all their work to working level staff. Even for those management work, they asks junior guys for assistance 3. From management perspective, working at SWIFT for long time means an expert in security. That’s why there is no improvement even though security team has been set up for few years. 4. Middle management only talks and talks without real deliveries. They emphasis talking and no conclusion coming out after a long time of talk. But upper management likes it! 5. Poor inventory, IAM, log and control mechanism. Middle management doesn’t address it even though junior staff can observe. 6. SWIFT encourages team transfer. But that’s disaster meaning that your senior can be someone without security knowledge.

Company is quite stable so not enough opportunities for career development, too many office politics

- Risk averse in the extreme (almost zero innovation - "old" management is the worst) - No advancement opportunities (so many 30 year senior managers well past their prime) - Dictatorial/micromanaging upper management (raised voices and "my way or the highway" approach is common)

shifts, location, a bit bureaucratic approach

Hardly anything that can be classified as a Con

end of year reviews focus on what you did to justify your job

Too much politics and alot of foreigners who are rude. Not a good place to work.

Some executives are a little challenging to deal with and some middle management are even more difficult, some with bigger egos than needed.

Benefit package is not bad but not great either.

If you are not working for the group where the action is, opportunities are non existent. One group brings in 70% of the revenue, the rest are pretty much treated like baggage.