Swift Support Services Malaysia

Bonus & appraisal can be much better. Levels are very critical here.

- less increment - no adjustment on flexi benefits

Can be boring because it's quite slow.

Very messy reporting lines. I ended up managing several teams, all of which had separate reporting lines to the foreign HQ, hence my performance evaluation was extremely vague. High uncertainty, had to do alot of work (about 3x) that was not recognised because 2/3rds were not part of the portfolio of the main reporting line. Management are not supportive of employee education/development: even though HR policy allows for employees to apply for funding for masters programmes after 6 months in the company, the policy is not practised in reality.

People stay at the company and their jobs for a long time, so it is difficult to get promoted

Like all large companies, it is a little bureaucratic.

Not so good work. Good to retire and not good to start the career. No growth option or internal mobility.

very less Salary hike annually

I am really not sure.

- Was hired as developer but converted to tester/testing script developer. The management in the project team did not even ask if we would like to or happy about the decision. - Technology and architecture is very complex; but the business and members in the project team were not willing to share knowledge. - No development standards and bad or even no documentations at all, reverse engineering is common practice. Code reviews only a recent active initiative which is bad, what were they doing previously for code quality? - Finger pointing from HQ to KL if any issues, one of my project experience: a project completed development 4 months back, but none of the project manager or product owner follow up in fact weekly meeting we did ask for status. Only during SIT with external vendors application, they realized the development was wrong and some requirements were missing. - Power decisions mostly from HQ which is common; the bad is they would like KL to be listener and follower instead of being innovative.