Coaching and support
Mar 30, 2026Pros
Great pay Good benefits Managers are wonderful
Cons
The company tracks your time by customer and can be very time consuming.
Back to The Cigna Group
The Cigna Group Reviews
Healthcare3b 15 3a, Level 15, Block 3b Plaza Sentral, Jalan Stesen Sentral 5, Kuala Lumpur Sentral, 50470 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
356 reviews
Head of data science
Mar 30, 2026Pros
great peers room for development beautiful fridge, always stocked
Cons
no work life balance or room for breather
Customer service representative
Mar 30, 2026Pros
Remote working environment Thorough training
Cons
Pay could be better to meet cost of living
Customer service representative (csr)
Mar 30, 2026Pros
Remote position, good call volume,
Cons
Constantly being monitored is really something I didn't like.
Personal care associate
Mar 30, 2026Pros
Benefits, able to work from home.
Cons
Training not very productive. Micromanaged. Hired for 1 skill set (call type) & trained on 2 more before even getting out of training for the initial call type. Schedule will always include a Saturday or Sunday. Had 3 supervisors during my 5 months there.
It senior advisor
Mar 30, 2026Pros
Culture, flexibility and healthy working style
Cons
I can’t think of any cons here
Claims specialist
Mar 30, 2026Pros
PTO and understanding supervisor’s that care about their employees
Cons
The pay is terrible for how much stress you take on plus not being properly trained so it’s taking you hours and hours to find the solution to people problems.
Application development lead analyst
Mar 30, 2026Pros
Great coworkers and having good culture
Cons
Nothing as of now. All good.
Application development associate analyst
Mar 30, 2026Pros
Big company lots of opportunities if you know the right people
Cons
Big company can be hard to move around lack of development for some employees
Senior manager
Mar 30, 2026Pros
Total comp is very competitive
Cons
Leadership has no idea where they want to take the company