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TROOPERS Reviews

Technology-SoftwarePlaza Hamodal, 15, Jalan 13/2, Seksyen 13, 46200 Petaling Jaya, Selangor, Malaysia

45 reviews

Senior manager

Mar 19, 2026

Pros

I felt respected, valued, and continuously encouraged to grow. The company fosters a truly supportive environment that emphasizes collaboration, wellbeing, and meaningful work. The work culture is inclusive, team-oriented, and compassionate. People support each other and celebrate both wins and losses together. I genuinely appreciated how people-focused the culture is, with a strong sense of trust, respect, and psychological safety. Both of my reporting managers demonstrated strong leadership and were transparent and accessible. They actively listened to employee feedback and adapted when needed. I always felt that my voice mattered to the management team, which created a strong sense of belonging and value, keeping me motivated. One important piece of advice is to learn to manage your time well between work and personal life to avoid burnout in the long run. Troopers is a fast-paced company where you will learn to shift tasks and priorities quickly while multitasking effectively. I would confidently recommend this company to others. It’s a place where people are valued not just for their output but for who they are. If you thrive in a team-oriented culture and value growth, you will likely find this to be a highly rewarding place to work. It’s an environment that provides room to learn and develop.

Cons

No. it is more to advice

Senior associate

Mar 19, 2026

Pros

None. There are really no pros to working here. The company fails to deliver in almost every area that matters to employees.

Cons

Poor Management: Leadership is disorganized and often unresponsive. There’s little communication between teams and even less guidance from higher-ups. It feels like decisions are made on the fly without input from employees, leading to confusion and a lack of direction. Managers tend to prioritize short-term goals over long-term success, which creates constant shifts in strategy and priorities. Lack of Career Growth: There are minimal opportunities for advancement, and promotions are often based on favoritism rather than merit. Despite working hard, I haven't seen any real progress in terms of career development or salary increases. Feedback is sparse, and when it is given, it’s vague and unhelpful. Employees are left to figure things out on their own with no clear path forward. Unrealistic Expectations: The workload is overwhelming, with constant pressure to meet impossible deadlines. There’s no work-life balance, and burnout is common, yet it’s not addressed by management. Employees are expected to work extra hours without recognition or compensation. Even when deadlines are met, the expectations keep growing without consideration for personal well-being or realistic timelines. Toxic Work Environment: There's a lack of respect among team members, and negative attitudes from certain colleagues are often overlooked by management. This creates an unhealthy and demotivating environment. Cliques are common, and any dissent is often ignored or punished. Instead of fostering collaboration, the environment encourages competition and undermines team morale. Low Compensation: Pay is below industry standards for similar roles, and there’s no recognition or reward for the extra effort put in. Benefits are mediocre at best, and bonuses or incentives are rare. The company does not seem to value its employees enough to provide competitive salaries or any meaningful incentives for performance. Salary increases are infrequent and often not in line with market standards. High Turnover: The company has a high turnover rate, which shows that employees are not happy and are constantly leaving. This leads to understaffing, increased workload, and more stress on the remaining employees. The lack of retention is telling, yet leadership refuses to acknowledge the root causes or take action to improve employee satisfaction. Lack of Work-Life Balance: The company promotes an "always on" culture, where employees are expected to be available at all hours, including weekends. This creates a toxic work environment where personal time is not respected. Employees feel guilty taking time off, and even when they do, there’s often pressure to check in and work remotely during vacations. Unclear Expectations and Job Roles: There’s a constant shifting of priorities, and roles are often unclear. Employees are expected to wear multiple hats with no proper training or support, leading to confusion about responsibilities and frustration among team members. No Employee Recognition or Appreciation: Efforts and achievements go unnoticed, and there’s very little recognition for the hard work employees put in. Any praise or acknowledgment is rare and often feels insincere. This lack of appreciation creates a disengaged workforce and high levels of dissatisfaction.

Recruiter

Mar 19, 2026

Pros

They are open to hire fresh grad.

Cons

1. Management: Racist, They will see what you have before befriending you. They can make you look invisible if they hates you. 2. No mistakes allowed you are a robot. 3. 6 days work, 1 day holiday, yet the job scope needs at least 2 days holiday due the tiring days (work and die for them), you work on PH? u can get replacement leave but you need to email them what you have done to deserve replacement leave. if it's approved you will get replacement leave or else no. 4. Not recommended for a long term, When i joined, 3 staff have submitted their resignation, when i was working even more.

Project assistant

Mar 19, 2026

Pros

Gain work experience, nice working environment

Cons

non-work life balance, work everytime

Project assistant

Mar 19, 2026

Pros

Not strict office rule, doesn't discriminate either you're part-timer or full-timer. Work load is not that heavy.

Cons

Messy arrangement of tasks given by supervisor, you will be given a task everyday, but it's very not systematic. Travel reimbursement claim is a hassle and takes very long time.

Event crew

Mar 19, 2026

Pros

I love how i'm constantly grow myself with Troopers. They have the best platform for everyone out there, especially students to gain experiences in multiple fields through doing freelance job. I recommend everyone to download Troopers and join this exciting adventure towards shaping your future!

Cons

You gotta have a strong mental and physical durabilities.

Sales promoter

Mar 19, 2026

Pros

Great platform to earn money to support daily expenses

Cons

Longest payment term is 30days

Part time sales associate

Mar 19, 2026

Pros

Supportive environment. Incentive for transport available.

Cons

Strict supervisors. Some dont even provide you chair for a 6 hr of walking and promoting job

Promoter

Mar 19, 2026

Pros

Flexible because we can choose the time and date of the job

Cons

As the user of this app is rising, The salary for the job offered become lower

Business operations

Mar 19, 2026

Pros

They can pay quite high amount but the be ready with the work load

Cons

Work work work even on weekends