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About Us
TROOPERS, a subsidiary of BetterPlace, was established with the aim of transforming the part-time, freelance, and gig worker culture through innovative technology solutions. The company has made notable advancements in enhancing the gig economy by prioritizing performance accountability and creating a secure environment for job seekers. With a focus on improving the hiring ecosystem for frontline workers, TROOPERS has developed a proprietary technology platform that streamlines the entire hiring process, ensuring efficiency and effectiveness in workforce management.
As a forward-thinking organization, TROOPERS is committed to leveraging its technology to provide solutions that enhance accountability and transparency within the gig economy. By addressing the unique challenges faced by gig workers and employers alike, the company aims to create a more sustainable and equitable work environment for all stakeholders involved.
What We Do
TROOPERS offers a range of technology-driven solutions designed to improve the hiring and management processes for gig workers and employers.
Core Services:
1) Proprietary Technology Platform – A comprehensive system that captures and manages the entire frontline workforce hiring ecosystem.
2) Performance Accountability Solutions – Tools and metrics that enhance transparency and accountability in gig work.
3) Safe Ecosystem Development – Initiatives aimed at creating a secure environment for job seekers and employers.
4) Workforce Management Solutions – Services that streamline hiring, onboarding, and performance tracking for gig workers.
5) Training and Development Programs – Resources designed to enhance the skills and capabilities of gig workers.
Notable Projects & Initiatives:
- Launch of the proprietary technology platform that revolutionizes gig worker hiring.
- Implementation of performance accountability metrics to improve transparency in the gig economy.
- Development of training programs aimed at upskilling gig workers for better job opportunities.
Company Culture
At TROOPERS, the company culture is centered around people, emphasizing employee well-being, growth, and accountability. Employees are encouraged to take ownership of their roles, fostering a collaborative environment where open communication and teamwork are highly valued.
What It’s Like to Work Here:
1) Employee-Centric Approach – Focus on well-being and personal development of team members.
2) Collaborative Environment – Emphasis on teamwork and open communication across all levels.
3) Accountability Culture – Employees are empowered to take responsibility for their work and contributions.
4) Growth Opportunities – Continuous learning and development are encouraged through various programs.
5) Innovation-Driven Mindset – Employees are motivated to propose new ideas and solutions to enhance the gig economy.
Workplace Environment:
The workplace at TROOPERS reflects a dynamic and inclusive atmosphere, where employees are supported in their professional journeys. The company promotes a culture of innovation and collaboration, ensuring that every team member feels valued and engaged in their work.
Core Values:
- Commitment to employee well-being
- Focus on accountability and transparency
- Emphasis on collaboration and teamwork
- Dedication to continuous improvement and innovation
- Support for the gig economy and its workforce
This culture enables TROOPERS to effectively address the challenges of the gig economy while fostering a positive and productive work environment for its employees.
Why Join Us?
Work-Life Balance: Flexi Fridays
TROOPERS offers work from home arrangements and half-day work on the last Friday of every month.
Career Growth / Training: Accelerate your growth
Your career and personal growth is our priority and we ensure that in our fast-paced environment.
Work Environment: Dynamic work culture
TROOPERS fosters a dynamic work culture that thrives on innovation and collaboration.
Money & Compensation: Competitive leave entitlement
TROOPERS offers a competitive leave structure, including Flexi-Fridays for a better work-life balance.
Location & Amenities
Plaza Hamodal, 15, Jalan 13/2, Seksyen 13, 46200 Petaling Jaya, Selangor, Malaysia
Available Roles(10)
Special Project & Operations Officer
The Special Project & Operations Officer is responsible for facilitating communication between the CEO and various stakeholders. This role plays a crucial part in enhancing operational efficiency and supporting strategic initiatives within the organization.
Associate Accounting & Finance (AR)
The Associate Accounting & Finance (AR) is responsible for supporting the Finance Manager in managing collection and payment processes. This role plays a crucial part in ensuring financial accuracy and efficiency within the organization.
Associate Talent Acquisition (Customer Relation Management) - 3 Months Contract
The Associate Talent Acquisition (Customer Relation Management) is responsible for cultivating and sustaining strong relationships with key accounts related to the Troopers App. This role involves proactive engagement to ensure customer satisfaction and retention while collaborating with various teams to optimize client app usage.
Internship Intern, Business Operations [Intake : Nov 2025 - Apr 2026]
The Business Operations Intern is responsible for ensuring key clients have a positive experience with the Troopers App. This role involves building strong client relationships and collaborating with various teams to enhance business opportunities.
Internship Intern, Marketing
The Internship Intern, Marketing is responsible for supporting the creation and curation of engaging content across social media platforms. This role offers exposure to digital campaigns and creative collateral productions within a dynamic tech start-up environment.
Senior Associate, Food Safety & Training (Operations)
The Senior Associate, Food Safety & Training (Operations) is responsible for overseeing food safety and regulatory compliance. This role plays a critical part in ensuring adherence to industry standards and maintaining a safe food environment.
Key Accounts / Business Development
The Key Accounts / Business Development role is responsible for supporting key accounts through effective administrative and coordination tasks. This position plays a vital role in streamlining operations and enhancing client relationships, contributing significantly to the success of our business development efforts.
Internship Intern Machine Learning (Labelling & QC)
The Internship Intern Machine Learning (Labelling & QC) is responsible for conducting research to identify training data formats and annotation standards for robotics companies. This role involves managing video labeling workflows and ensuring quality control, contributing to the scalability of the labeling process.
Internship Intern, Accounting & Finance (AR)
The Internship Intern, Accounting & Finance (AR) is responsible for managing the company’s daily accounts payable and receivable. This role plays a crucial part in ensuring financial transactions are executed promptly and accurately, contributing to the overall financial health of the organization.