Analyst, Services Project Program Management (Fresh Graduate – Dell Global Business Center Sdn. Bhd.
Role Summary
The Analyst, Services Project Program Management is responsible for supporting the management and execution of project plans. This role involves coordinating project schedules and ensuring quality deliverables while addressing customer issues across multiple channels.
Job Description
The Services Project/Program Management Analyst will engage in day-to-day activities that include monitoring project schedules and acting as a point of contact for project-related inquiries. The work environment is dynamic, requiring effective communication and multitasking skills to meet project deadlines.
Key Responsibilities:
- Support the management and execution of project plans.
- Coordinate project schedules and monitor progress.
- Ensure quality in project deliverables.
- Handle customer issues across multiple channels.
- Act as a point of contact for project schedules.
- Provide performance feedback to management.
- Prioritize interdependent activities to complete projects on schedule.
Job Requirements
Bachelor's degree.
Ability to communicate clearly.
Strong technical aptitude.
Customer service skills.
Capability to manage and prioritize time and resources.
Willingness to support ANZ working hours.
Quick Info
Company
Dell Global Business Center Sdn. Bhd.
Location
Kuala Lumpur
Salary
—
Skills Required
6 skills
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Required Skills
Project Management
Communication
Customer Service
Technical Aptitude
Time Management
Problem Solving
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