APEL Counsellor – Universiti Tun Abdul Razak
Role Summary
The APEL Counsellor is responsible for providing support and guidance to candidates in preparing their APEL portfolios. This role involves educating candidates on the APEL process and ensuring they have the necessary resources and assistance to succeed.
Job Description
In this role, you will engage with candidates through one-on-one and group sessions, guiding them in the preparation of their APEL portfolios. You will also assist candidates in navigating the APEL online system and provide ongoing support throughout their preparation process.
Key Responsibilities:
- Provide one-to-one and group guidance sessions for candidates on APEL portfolio preparation.
- Advise candidates on compiling evidence of prior learning, work experience, and achievements that meet APEL requirements.
- Educate candidates on the structure, requirements, and standards expected in their portfolio submission.
- Guide candidates on navigating and utilizing the APEL online system efficiently.
- Provide step-by-step assistance in system use, troubleshooting common issues, and ensuring timely submission of documents.
- Conduct courtesy calls to candidates to monitor progress, provide encouragement, and clarify any questions regarding their portfolio preparation.
- Maintain accurate records of candidate interactions, portfolio progress, and feedback.
Job Requirements
Minimum Bachelor’s degree in Education, Counselling, Human Resource Development, or related field.
Prior experience in academic counselling, training, or adult learning support is an advantage.
Knowledge of the APEL framework and processes (preferred but not mandatory; training can be provided).
Proficiency in Microsoft Office applications and basic online systems.
Quick Info
Company
Universiti Tun Abdul Razak
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
6 skills
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Required Skills
Strong Communication Skills
Empathy
Problem-Solving
Organizational Skills
Customer Service Orientation
Attention To Detail
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