ASSISTANT, ADMISSION at KPJ Healthcare - Kuala Lumpur

The Assistant, Admission is responsible for handling patient inquiries and facilitating their admission process. This role plays a crucial part in ensuring a smooth and efficient patient experience within the healthcare environment.

In this role, you will engage with patients to assist them through the admission process, ensuring all necessary documentation is completed accurately. You will work in a dynamic healthcare setting, collaborating with various departments to provide excellent service to patients.

Key Responsibilities:

• Handle patient inquiries and provide information regarding admission procedures.
• Register patients and ensure all necessary documentation is completed.
• Monitor bed availability and coordinate with relevant departments.
• Manage deposit collections and ensure accurate financial transactions.
• Explain admission procedures and policies to patients and their families.
• Assist in the completion of insurance claims and documentation.
• Perform various administrative duties as instructed by supervisors.