Assistant Banquet Manager – Marriott International
Marriott International
Events
Role Summary
The Assistant Banquet Manager is responsible for leading banquet staff and assisting in the execution of events in accordance with established standards. This role involves managing departmental operations, staff scheduling, and supporting human resource activities while ensuring high quality customer service.
Job Description
The Assistant Banquet Manager is an entry-level management position responsible for leading banquet staff and assisting in executing events according to requirements and standards. This role involves developing and directing the team to provide consistent, high quality service, managing departmental operations including inventories and financial duties, and ensuring excellent customer service through staff training and guest interaction. The position also includes conducting meetings, scheduling staff, and supporting human resource activities.
Job Requirements
High school diploma or GED is required.
Minimum of 2 years experience in event management, food and beverage, or a related professional area.
Ability to lead and manage a team to provide high quality service.
Skills in managing departmental inventories and assets.
Capability to conduct meetings and maintain staff attendance logs.
Knowledge and enforcement of sanitation standards and operational policies.
Ability to manage banquet beverage use and control liquor costs.
Experience in scheduling staff to meet service standards and maximize profits.
Strong skills in guest relations including handling feedback and complaints.
Ability to train, evaluate, and provide feedback to employees.
Understanding of safety procedures and emergency protocols.
Capability to support new hire orientation and departmental training programs.
Commitment to improving guest satisfaction and service performance.
Quick Info
Company
Marriott International
Location
Putrajaya
Salary
Undisclosed
Skills Required
8 skills
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Required Skills
Event Management
Team Leadership
Inventory Management
Customer Service
Staff Training And Development
Scheduling
Sanitation And Safety Compliance
Financial Management
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