Assistant Banquet Manager - Sheraton Kota Kinabalu – Marriott International

The Assistant Banquet Manager is responsible for leading banquet staff and assisting in executing events according to established standards. This entry-level management role plays a crucial part in ensuring high-quality service and customer satisfaction throughout banquet operations.

The Assistant Banquet Manager at Sheraton Kota Kinabalu oversees the daily operations of banquet services, ensuring that events are executed smoothly and efficiently. This role involves managing a team, handling guest feedback, and maintaining high standards of service and sanitation.

Key Responsibilities:

• Lead and direct banquet staff to ensure high-quality service.
• Assist in executing events according to established standards.
• Manage financial and administrative tasks related to banquet operations.
• Conduct department meetings to align team objectives.
• Ensure sanitation standards are maintained throughout the department.
• Schedule staff to meet service standards and maximize profits.
• Handle guest feedback and resolve complaints effectively.
• Participate in hiring and training activities for new employees.