

Hospitality
The Assistant Banquet Manager position at Sheraton Kota Kinabalu is an entry-level management role focused on leading banquet staff and supporting event execution. The role involves team development, managing operations to meet service and quality standards, and ensuring customer satisfaction in banquet services.
The Assistant Banquet Manager at Sheraton Kota Kinabalu is an entry-level management role responsible for leading banquet staff and assisting in executing events according to established standards. The position involves developing and directing the team to maintain high-quality service, managing financial and administrative tasks, and ensuring customer satisfaction throughout banquet operations. The role also includes managing inventories, conducting department meetings, ensuring sanitation standards, scheduling staff, handling guest feedback, and participating in human resource activities such as hiring and training.
High school diploma or GED.
Minimum of 2 years experience in event management, food and beverage, or a related professional area.
Ability to manage departmental inventories and assets.
Capability to maintain attendance logs and enforce sanitation standards.
Skill in adhering to and enforcing policies and procedures.
Experience in scheduling staff to meet service standards and maximize profits.
Ability to lead banquet teams and actively participate in event servicing.
Competence in guest relations and resolving guest complaints.
Capability to train and provide feedback to employees.
Knowledge of safety and emergency procedures.
Strong communication and interpersonal skills to support team and customer interactions.
Commitment to continuous improvement and guest satisfaction.
Company
Marriott International
Location
Sabah
Salary
Undisclosed
Skills Required
8 skills
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Event Management
Team Leadership
Inventory Management
Staff Scheduling
Customer Service
Training And Development
Sanitation And Safety Compliance
Communication Skills